Rockhill Motors Ltd , Dorset | ClickMechanic
(10 ratings)
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30 years professional experience
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35 completed bookings
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Active since May 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- AA Approved and IGA member
Rockhill Motors Ltd , Dorset | ClickMechanic
Stuart B
2nd October 2024
MINI Mini Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
There was no communication. I had to phone them up to see where my car is. Was ment to get the car back the same day and never did, they told me that my car would be back 9 o'clock the next morning and didn't get it back until 11 o'clock. I'll never going back to this garage again........
Reply from Rockhill Motors Ltd:
Sorry you feel this way. We have a lot of work to do in the day and customer was told when he rang that his car had only just been MOT'd and we then kept customer up to date about repairs needed and he refused the work. We tried our best to get the car back to the customer on time but we are very busy garage and got the car back as soon as we could.
1st October 2024
Audi A3 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
My very first time i booked an MOT through ClickMechanic . Rockhill Motors accepted my last minute request for 30th september. They've collected my car in time and delivered back 2 hours later with MOT PASS and No Advisors . Highly recommended . Thanks Rockhill Motors.
13th September 2024
Land Rover Freelander 2 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
The team at Rockhill are excellent. They are knowledgeable, get the job done and communicate very well.
10th September 2024
Honda HR-V Full Service
Overall
Quality
Punctuality
Communication
The mechanic was late collecting my car and promised to get it back late afternoon, which he did.
He was definately knowledgeable and after inspection of the car when it returned he had done a good job. I would definitely use him again.
21st August 2024
Peugeot 307 SW Coil spring replacement - rear (both)
Overall
Quality
Punctuality
Communication
Very happy with the work carried out. They let me know they were going to be a little late arriving but did exactly as requested.
31st July 2024
Land Rover Range Rover Evoque Brake pads replacement - rear (all)
Replace rear brake discs
Overall
Quality
Punctuality
Communication
Collection within time scale. Phoned prior to carrying out extra work needed. Clear information on click mechanic site.
Photos supplied of work carried out and clear receipt.
Returned car back satisfactory.
Very grateful for your help and service, thank you.
Recommend garage and will use again directly now I know of them.
23rd July 2024
Volkswagen Polo Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Got the job done, no problem with that.
However was an hour and a half late from the end timeframe I was given. Then took him hours to complete a 20min job. I was planning on returning to work in the afternoon, but that ended up not being possible (My timeslot was 8am-10am)
18th July 2024
Volkswagen Golf Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
All happy with the work..............................................................ahahahahahahshshshshsbfbfjdudbdbdhdudbdbfb
28th June 2024
Ford Fiesta Major Service
MOT with collection & delivery
Air conditioning system inspection
Overall
Quality
Punctuality
Communication
Service was excellent. Phoned me the day before to let me know there I will be a delay in picking my car up. Once they had taken my car away, it took a couple of hours to return as had major service and MOT. Pictures up loaded of new parts installed. Very happy.
Reply from Rockhill Motors Ltd:
Thank you for you kind feedback, glad we could help
8th June 2024
SEAT Altea XL MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Very friendly and polite. The mechanic was very professional. He made sure my car was returned in a perfect state. I was very happy.
Reply from Rockhill Motors Ltd:
Glad you were happy with the service
We service and repair all makes and models, we offer a collection service and also do a recovery service as well.
For a 5* service there is simply no better garage out there