Vip Auto Repairs , West Midlands | ClickMechanic

(324 ratings)
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15 years professional experience
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677 completed bookings
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Active since March 2016
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- Imi Level 3
- ATA Level 3 Accredited
- Mot Tester
- IMI Member
Vip Auto Repairs , West Midlands | ClickMechanic
Ty Z
8th August 2020
Ford Fiesta Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Ty was punctual, and had a professional approach throughout the pre service sales check. He was very forthcoming about giving an explanation about what he was doing and why. He also answered all of my questions and never once made me feel as though a stupid question was being asked nor did he come across inconvenienced by the amount of questions I had to ask him. He appeared to be thorough with his checks and very knowledgeable about his trade. For these reasons, I would use his services again with confidence and would recommend him to anyone else. Thank you!
7th August 2020
Vauxhall Insignia
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Quality
Punctuality
Communication
Ty was fantastic, called me to let me know he was on the way and very knowledgeable.
3rd August 2020
Toyota AYGO Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
My click mechanic was was friendly and efficient done a good job .I was very happy with the work carried out
1st August 2020
Nissan Note Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
Ty arrived on time and quickly got on with the job. Great service and the brakes have been perfect since. Wouldn’t hesitate to use again - Recommend!!
1st August 2020
MINI Mini Basic Pre-purchase Inspection
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Communication
Very friendly. Very knowledgable. Ty goes the extra mile. Beyond expectation. Excellent service.
21st July 2020
Citroen C2 Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
Ty phoned me up to check it was OK for him to come earlier than scheduled, which it was. Quick and efficient battery change, many thanks
21st July 2020
Fiat 500 Full Service
MOT with collection and delivery
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Quality
Punctuality
Communication
Great service, kept me informed regarding collection and drop and was efficient.
20th July 2020
Citroen C3 Battery replacement (vehicles without stop/start system)
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Communication
Ty very professional and done the job a day early booked Friday for repair on Saturday and was done within the hour on Friday pm you can’t get any better service than that many thanks to ty from. Kev
20th July 2020
Peugeot Boxer Battery replacement (vehicles without stop/start system)
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Punctuality
Communication
Very friendly and open to questions gave me several options to resolve my issue. Excellent communication throughout the process.
18th July 2020
Kia ceed Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Great phoned day before and morning of job to communicate time. Professional friendly and did the job in good time. Wasn't the issue I thought needed fixing so mechanic sorted tow and a fair price for the work that needed doing. Would reccomemed as mobile mechanic
Reply from Ty:
Thank you Ryan for your custom and feedback.
Apologies the quality of service missed out on 5* rating. I pride myself on supplying a prompt, reliable and helpful service at all times and I am confident that the quality of my work is almost always finished to a high standard. However if there are any suggestions how I can improve for next time I will be happy to take them on board.
Kind regards