Vip Auto Repairs , West Midlands | ClickMechanic
(98 ratings)
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15 years professional experience
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246 completed bookings
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Active since March 2016
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- Imi Level 3
- ATA Level 3 Accredited
- Mot Tester
- IMI Member
Vip Auto Repairs , West Midlands | ClickMechanic
Ty Z
7th January 2020
Fiat 500 Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Ty got the work done efficiently and effectively-would definitely use again.
Reply from Ty:
Hi Terry. Thanks for your feedback in regards to the work i carried out.
May i say, i arrived in the allocated timeframe for the booking. I dont understand why i was given a 4 star out of 5.
As you can see from my previous reviews, all customers are updated with time of arrival, so i find it real hard to believe you giving me a 4 out of 5 star for punctuality, even thou i asked you before i left if there was any problems with my service, and you replied back " no you was spot on with top service."
If there was a issue im sure we could have talked about it.
Many thanks
Ty
3rd January 2020
Vauxhall Meriva Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Ty was brilliant, he was later than expected but I was kept up to date so was ok with the delay
3rd January 2020
Dacia Duster Full Service
Overall
Quality
Punctuality
Communication
Great job. Friendly, on time and first rate communication. Told me what was doing, when he'd do it how - and stuck to it at all times.
2nd January 2020
Mercedes-Benz B-Class Headlight adjust and check/ diagnosis
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Quality
Punctuality
Communication
Ty were very punctual, professional, knowledgable and friendly. I highly recommend them.
28th December 2019
Dacia Logan MCV Full Service
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Quality
Punctuality
Communication
Ty was really friendly and explained everything to me in laymans terms. Very good service.
24th December 2019
Kia ceed Major Service
Overall
Quality
Punctuality
Communication
Ty was great. Car's running better than it has in a long time after the service. Kept me informed of what was happening throughout the time he had the car
24th December 2019
Vauxhall Astra Diagnostic in to non start intermittent
Overall
Quality
Punctuality
Communication
Ty is a friendly and knowledgeable mechanic, he rang me to let me know when he would arrive and he did arrive at said time. Ty took my car after a discussion as to what I could expect. He kept me informed by phone explaining that the original diagnosis (starter motor) made by roadside assistance was incorrect. I can't praise him enough and would 100% recommend him to everyone. Thank you clickmechanic and Thank you Ty I couldn't ask for better service.
19th December 2019
Toyota AYGO Clutch replacement
Overall
Quality
Punctuality
Communication
He was very friendly and looked knowledgeable. Happy with having job done.
17th December 2019
Hyundai ix35 Sidelight bulb replacement
Headlamp bulb replacement - one
Overall
Quality
Punctuality
Communication
Good communication, on time, quick and hassle free repair. Would recommend
15th December 2019
Toyota Verso Clutch replacement
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Ty is a genuinely lovely guy who went above and beyond to ensure I was updated on collection/drop off and gave a great overview of the work completed. My car drives perfectly now and I couldn't be happier with the service received throughout, thanks again!