What Happens After a Diagnostic Inspection?

When you book a diagnostic inspection through ClickMechanic, you're taking the important first step in identifying any issues with your vehicle. If the mechanic finds a fault during the inspection, the next step should always be for them to issue a follow-on quote for the remedial repairs through the ClickMechanic platform.

This quote allows you to decide if you'd like to proceed and ensures that all work and payments stay visible and transparently logged.

If a mechanic suggests completing the follow-up work privately outside of the ClickMechanic platform, this is a violation of the service terms that they have agreed to.

We strongly advise that you do not accept any such offer. Please see our support article for more information around the risks associated by accepting a mechanic's request to take work on privately outside of our network. (https://www.clickmechanic.com/help/articles/891/what-do-i-do-if-a-mechanic-asks-me-to-have-the-work-carried-out-privately-with-them-instead-of-using-clickmechanic)