D Pyart , Derbyshire | ClickMechanic
(658 ratings)
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25 years professional experience
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1591 completed bookings
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Active since January 2016
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- RTITB qualifications M.O.T tester
- Other Accreditation
D Pyart , Derbyshire | ClickMechanic
Darren P
14th April 2020
Ford Fusion Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Very simple problem to diagnose, which I should have seen, but didn't.
Mechanic resolved the problem and got the car starting again after about 10-15mins max, so that was fine.
However, I had paid for up to 0.9 hours of work, so attempting to get more money out of me to resolve a dripping oil filter (although technically was not part of the original problem) was rather disappointing. It would have been easy just to tighten it up as a courtesy (the filter is easily accessible) and taken less 5 mins and would still have been well within the 0.9 hours paid for.
Sending me a quote for resolving the oil filter leak separately straight after leaving, when it's something that could have been done during the original 10-15min visit, left a rather poor impression.
I tightened the oil filter myself.
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Reply from Darren:
Hi thanks for the review firstly the payment for any qualified trades person is booked as time required to do a said task but partially paying for the vast experience we may have also may I point out that we incorporate our travel / on costs into labour rates so I travelled 35 mins each way was at the task may be 30 mins in total as noted on my iPad plus time completing task etc the oil leak wasn’t on original booking as I said I would have to add it to task as all work goes through click system the oil leak was only noted since customer changed his own oil as I was told also the original battery replacement to be cancelled so customer could change it himself which resulted in todays problem as main ignition feed left loose as for oil leak I only have limited space on my van and load up different equipment on different days dependant upon expected tasks therefore tasks need to be booked in advance as I wouldn’t have gaskets seals filters etc for your vehicle hopefully this clarifies issues mentioned hopefully your car starts perfectly now since I fixed insecure cable That was the fault I’m not impressed with scores given for punctuality as was exactly on time I estimated also you know the other scores were not a true reflection as fault booked was fixed ‘!!!!! .
13th April 2020
Ford C-MAX Battery replacement (vehicles without stop/start system)
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Quality
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Communication
Darren was excellent on time , knowledgeable carried the work out to a high standard would definitely recommend
9th April 2020
Nissan Juke Battery replacement (vehicles with stop/start system)
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Quality
Punctuality
Communication
Very good quick service. Came earlier than original planned date which was great
9th April 2020
Vauxhall Insignia Diagnostic Inspection
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Quality
Punctuality
Communication
Darren checked the battery voltage which was unsurprisingly low. Boost started the vehicle. Checked that there was charging voltage. Advised probability was that the battery was not in good shape and not retaining a charge. Located local supplier of a new battery and procured and fitted it.
Early to say for sure but the job was done with dispatch and the minimum of fuss. Turned up same day. No extra charge for fitting the battery on top of the diagnostic charge.
4th April 2020
Vauxhall Astra Battery replacement (vehicles without stop/start system)
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Quality
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Communication
Darren did a great job changing my battery. Rang to let us know he was on his way and done in no time. Highly recommend.
4th April 2020
Hyundai i10 Battery replacement (vehicles without stop/start system)
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Communication
No issues, battery replaced within 15 minutes, happy customer and I would definitely use ClickMechanic again in the future 😊
2nd April 2020
Land Rover Discovery 4 Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
I am very happy with Darren he phoned me when he was on his way and was thorough in what he did .
Thank you Darren.
28th March 2020
Ford Fiesta Diagnostic check
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Quality
Punctuality
Communication
Mechanic was friendly & polite. However, I'm still no further foward as he couldn't remove the spark plugs from the engine as they were too tight & he was concerned they would sheer of inside the cylinder head. I was charged £49 for the call out & I'm left with the same problem. So the outcome was less than satisfactory.
Reply from Darren:
Unfortunately this was a problem that was due to previous maintenance we only report on what we see my experience tells me the amount of force I was applying was maximum I was prepared to risk as could turn into a £1500 cylinder head job which as explained at time far better taking it back to who fitted plugs too tight back in July sorry but I’m not making somebody else’s problem mine by risking snapping something. Thanks
25th March 2020
Vauxhall Vectra Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
He texted to let us know 30minutes away, and he was. Such a brilliant service and so professional and friendly.
Reply from Darren:
Great always good to hear views especially good ones thanks
21st January 2020
Volkswagen Golf Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Darren was on time with both his inspection and getting back to myself with the report. Put my mind at ease that I wasn't buying a banger. If I look at more cars in this area again I will be using Darren again. Thanks again.