Portside Cars Limited , Cheshire | ClickMechanic

(20 ratings)
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15 years professional experience
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49 completed bookings
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Active since September 2023
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- RMIF Member
- IMI Member
Portside Cars Limited , Cheshire | ClickMechanic
Brendan P
13th June 2025
Renault Kadjar Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
I’ve only given 3 stars due to the fact that my under tray clips were all broken off and replaced with cable ties by the mechanic. I wouldn’t have noticed but the cable ties were dragging on the floor. Having said that the oil and filter change went really smoothly
Reply from Portside Cars Limited:
Thank you for your feedback! We appreciate you bringing the issue with the under tray clips to our attention, as you mentioned to us that you have had to change/replace them beforehand. We're glad to hear that the oil and filter change went smoothly, but we understand how frustrating it must have been to notice the cable ties. Your comments are valuable to us, and we will address this with our team to ensure it doesn’t happen again. We hope to provide you with a better experience next time!
1st June 2025
Peugeot Expert Front driveshaft CV joint gaiter replacement - outer right
Overall
Quality
Punctuality
Communication
Friendly and fast service, though there was a bit of confusion about whether he was coming to me or I had to bring the car to his garage. I think this was caused by the click mechanic site rather than the mechanic though.
Reply from Portside Cars Limited:
Thank you for your feedback! We're glad to hear that you experienced friendly and fast service. We apologize for any confusion regarding the pickup and drop-off process; we strive for clear communication and appreciate your understanding. We hope to assist you again in the future!
27th May 2025
Audi A3 Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Im not happy at all … Expensive , !!!Charged me for change bulb £25 , broken my spring
Reply from Portside Cars Limited:
Thank you for taking the time to share your feedback. I’m truly sorry to hear that you were not satisfied with your experience.
To clarify, the charge for the bulb was £19 the extra was made by Click Mechanic and there commission and I did not add any extra fees for the installation. I appreciate your understanding in this matter.
As for the coil spring, it was indeed already broken before the road test, and our inspection aimed to ensure your vehicle's safety by identifying any existing issues. We strive to provide transparency and a quality service with quality replacement parts and I hope we can make your next experience a more positive one.
Please feel free to reach out if you have any further concerns or questions.
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24th May 2025
Vauxhall Astra Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very happy, everything was communicated clearly and even though I had a difficult time frame to work around they were happy to accommodate
Reply from Portside Cars Limited:
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Clear communication and flexibility are our top priorities, and it's great to know we could meet your needs. We appreciate your feedback and look forward to working with you again!
17th May 2025
Hyundai i30 Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Brilliant, friendly and quick service. I would highly recommend the company.
Reply from Portside Cars Limited:
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
12th May 2025
Volvo XC60 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Really friendly and professional - Great service! My MOT was completed really efficiently
Reply from Portside Cars Limited:
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing friendly and professional service is our top priority, and we're glad to know your MOT was completed efficiently. We look forward to serving you again in the future!
5th May 2025
Vauxhall Grandland X Full Service
Overall
Quality
Punctuality
Communication
All easy and hassle free. Done as requested and no issues. Polite and friendly. Would recommend.
Thank you
Reply from Portside Cars Limited:
Thank you so much for your kind words! We're thrilled to hear that you found the process easy and hassle-free. Our team strives to provide friendly and efficient service, and it's wonderful to know that you had a positive experience. We truly appreciate your recommendation and look forward to serving you again!
28th April 2025
Volkswagen Golf Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Fantastic service couldn’t recommend more highly
Will definitely use again
Reply from Portside Cars Limited:
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
17th April 2025
Ford Focus Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
The service at Portside cars was amazing, really friendly staff and a lovely drink for both me and my little girl while we waited
Thankyou I will definitely be a returning customer 😊
Reply from Portside Cars Limited:
Thank you so much for your kind words! We're thrilled to hear that you and your little girl enjoyed your visit to Portside Cars. Our team always strives to create a welcoming atmosphere, and it's wonderful to know that you felt that during your time with us. We can't wait to see you again soon! 😊
6th April 2025
Kia Sportage Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication
Brendan was fantastic discussed getting the car the procedure he was going to follow. The work they carried out is absolutely spot on and the car functions perfectly.
Reply from Portside Cars Limited:
Thank you so much for your kind words! We're thrilled to hear that we all here at Portside provided you with excellent service and that you're satisfied with the work done on your car. It's great to know that everything is functioning perfectly. If you have any more questions or need assistance in the future, feel free to reach out!
We also offer a 'while you wait' servicing, Mot's and repairs