The service was good but very unclear as to why I have been charged an additional fee.

I received no parts and the period of labour was covered within the initial quote.

It is unclear as to why you have charged me an additional £80. Was this labour or parts? As discussed I don’t think there is a case for either and therefore I don’t agree that I should pay.

I am very unhappy with this outcome as I thought the mechanic was helpful, but in essence didn’t really provide a service as the car is unchanged.

To be clear. The mechanic was here less than 30 mins to diagnose the vehicle. He attempted some fixes which didn’t really work, but in total the time taken was around 30 mins. No parts were ordered and no repairs made. There are no grounds to be able to charge me £80 more given the above.

I have spoken with the mechanic who is not bothered and just saying that clickmechanic will have to deal with it. I really hope clickmechanic can help in this respect as the intermediary here they are responsible for the appropriate selection of third parties to work with and as such have a responsibility for resolving disputes.

Whether I recommend clickmechanic to anyone will depend on the outcome of this issue. Read more

Poor communication, gave me a time to pick up my car but left me waiting for hours for them to finish