(172 ratings)
7 years professional experience
456 completed bookings
Active since July 2015
Ash was first class. He arrived on time and kept me informed of every thing he had done. I couldn't be happier
NOTE this is the nice review out of being a decent person, myself and give credit where it was due well Ash came across as acknowledgeable, give me a timescale of what was going brilliant, told a price also brilliant,
Day of pick up he arrived between the times he said, to pick up a car for a full clutch and dual mass flywheel change, and think he expected to drive the car back to Birmingham, so that was the first time he messed up, because i aint to then wait longer for him to collect car before i got on with my day, i thought when they come they would at least knock my door or phone before they put my car on a low loader and left, i had to phone to find out where my car was, so the plan was to take my car in the morning around 9am and it would be back at the end of the day.
, i thought that meant close of business but to Ash it means anytime in 24 hours of that said day because they work late all the time, after being [promised a set price for my job by @clickmechanic and Ash. Ash phoned me to let me know i would not be getting my car back on the 1st day as a bracket for something had broken and also a nut had been cross threaded.m yes i was pissed to say the least but he told me how much that would be, then the next day irt was another thing master slave cylinder and there may of been something else, well this added on £120 to a bill i thought was already decided but funnily paid direct to ash in cash (a jingle there) well thought i would get my car sometime am early pm, but no early evening my car turned up, i was annoyed but grateful to see my car, he then proceeded to tell me what he had done and pictures to prove it, yet none of therm identified my car all i looked at was a nice flywheel a nice clutch a cross threaded nut the p;ix could have been of anyone's car and when u overwhelm people who dont know about cars u dont take everything in. Anyways i paid Ash for his "extras" and happy my clutch Ash said the clutch is done the engine is sweet (not sure how he would have known that) two days later i go for a drive in Sutton Park in the West Midlands i arrived safe and sound, car was great on the drive 13 miles trip, i park up and ended up putting the car into a small dyke like dent at the edge of car park (there to stop people going too far without letting the car driver know) i heard a massive 'BANG' i thought what the heck is that, ive got out and looked and seen the assessed the situation and realised what i had done, i got back in car to slowly reverse out witnessed by members of public and my spot light cover popped out ive got out of car gone to look and the plastic that your slamp panel is attached too, was cracked hanging down, my first thought maybe ive broken the slamp panel but top realise it hadn't been put back on. a cover that protects the engine from damage why would you not put it back on??? i asked myself, anyways i phoned Ash who had said it was left off because i was going to check the clutch in two weeks (this is not standard procedure) but if it was then take it back off in two weeks, well getting ash here just to drop my slant panel off, well after failed calls and some getting through, couple of failed appointments, close to driving to Brum and seeking someone with hate in my heart i let the missis deal with him under the guise i was away on business, guess what Ash showed up who told me none of the damage cause was his fault i even offered to pay for the damage 50/50 my cars under the wheel arch liners the bit that goes to the front and attaches to slamp panel was left dangling used to catch the road and get dragged along and eventual got ruined so much he couldnt attach the slant panel to it, i had to withdraw at this point because the trolley jack he was using was looking tempted to drop it. so to summarise
Ash is a nice guy, knowledgeable and can get a clutch fitted i doubt he does it himself and if it is he probably does it in the back garden, i would take a punt he dont have qualifications that allow u to use tools toi fix and repair cars, i gave him a 3 stars on everything because that was before he took my beloved car away, hence a car my partner no longer wanted to drive because she didnt feel safe incase Ash hadnt done the nut or bolts up, so further expense of buying a car i will enjoy Ash explaining in a court of law just how damge caused to objects that would have been protected by slant panels, ive heard Audi specialists dont come cheap, that will be on that companies head not mine
Note this review was months after Ash departed because i think it would have been a much worse review, you, Ash have caused me distress, sleepless nights i deserve that for giving you my custom, your cowboy and u should get a better horse that works for you,leave the mechanics to the professionals and he has loads of great reviews, yet out of them reviews your "customers" can only manage a sentence of praise for a 5 star job, now people are either really ungratefull or these are bogus reviews done by Ash and his company to hype up his business, i will save the juicy stuff for court see you soon Ash
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Really pleased with the work, great communication throughout, thank you!
Ash was exactly on time. He was very polite, articulate kniwledgable. He explained the various possibilities for the problem and contacted me when he had established which it was. The car was returned the next day in perfect order.
I have no hesitation whatever in recommending Ash. I shall certainly seek his assistance in the future.
Ash was fab! He arrived on the dot..explained what they would be doing and told me they they would keep me informed throughout the day. He sent me pics and a vid of my clutch and flywheel and explained the situation. He then sent me pics of the new products they were going to replace with and bought my car back late on in the evening as they work all day! Would recommend a million times over!
I had the rear break pads and disc fitted as mine were getting a bit thin. The chap knew what he was talking about and got the job done.
Ash worked on my car before too. Ash is an excellent mechanic with eye for detail. Would recommend Ash anytime.
Punctuality great
Friendliness great
Helpful superb
Thanks for your help see you again.
MOT, on my van. Ash arrived when he said he would, took the van, was back a couple of hours later, all done. My son even came out to pick his brains about brakes! Ash was professional and polite the whole time. I have used Ash before, and will certainly use him again.
Ash was a top bloke and very trusting, even took the time to drop my golf clubs back to me which I had left in the car. Very honest about work that didn’t need doing. 100% will be using again.