SMITHS FORD , West Midlands | ClickMechanic

Book SMITHS FORD

(11 ratings)

  • 33 years professional experience

  • 43 completed bookings

  • Active since March 2021

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • IMI Member
  • Blue Oval 3 x warranty company repairer

SMITHS FORD , West Midlands | ClickMechanic

Peter R
We are fully equipped to carry out all services on all makes and models of car. Our mechanics and servicing staff have been trained to the highest standard and have years of experience in the motor trade. Whether you require a full service, diagnostic or mechanical repair, their expertise ensures we get it right every time. We employ the very latest technology, including diagnostics, so that your care gets the most thorough and comprehensive care possible.
Marc
16th May 2022
Vauxhall Zafira Oil leak investigation
Overall
Quality
Punctuality
Communication

Mechanic was on time and soon found leak and gave me a quote to do the repair,however the work was never done,after dropping car off.i heard nothing for days until I rang them.was told they still hadn't started the work.left it another day then gave up and collected my car to take elsewhere

Reply from SMITHS FORD:

Hi I am very sorry for your experience I did explain I was 3 mechanics down due to illness and a holiday you did stress at first no RUSH apologies once again.
Regards

Paul
9th May 2022
Land Rover Freelander 2 Crankshaft (CKP) position sensor replacement
Overall
Quality
Punctuality
Communication

Pete was a consummate professional who knew the car back to front and fixed it within the timescale he quoted.

Reply from SMITHS FORD:

Thank you for those kind words we aim to please
Regards

Lloyd
4th May 2022
Renault Clio Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Pete was really good, very happy. Called me in advance and sorted the problem.

Danielle
30th April 2022
MINI Mini Timing chain replacement
Overall
Quality
Punctuality
Communication

I am so impressed. Mechanics have been lovely. I've been informed what was going on all the way through. Helpful and lovely from the minute I booked. No work down without my consent. Really can't recommend highly enough!!

Shane
29th April 2022
Audi A3 Clutch and dual mass flywheel replacement
Overall
Quality
Punctuality
Communication

Seems like a good job was done. Arrived on time. Poor communication - I had to chase up when my car would be returned.

Reply from SMITHS FORD:

Hi really sorry about the communication issue I had to leave work with a personal issue I did say when I collected your Audi it would be back between 5.30 and 6 I believe he got there a little after 6 ? This was only due to us running a bit late with myself having to leave in the morning so sorry for the inconvenience.
Kindest Regards

Sarah
19th April 2022
Volkswagen Golf Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Friendly and efficient. Would definitely use again. Found the problem quickly and communicated to me in a really accessible way.

John
18th April 2022
Land Rover Freelander 2 Battery replacement (vehicles with stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication

A truly amazing experience, Mechanic actually carried out the work one day earlier which was greatly appreciated by me, Mechanic was very professional. Very very happy with the work 10 out of 10 Thank you John Atkinslokpathip

Stephen
13th April 2022
Land Rover Freelander 2 Timing belt replacement
Overall
Quality
Punctuality
Communication

I was very happy with the work done would recommend they picked the car up and delivered it back when finished

Reply from SMITHS FORD:

Hello thank you for your review we do try our best to please our customers thank you once again.

Jimmy
12th April 2022
Land Rover Freelander 2 Clutch replacement
Engine oil & filter replacement
Overall
Quality
Punctuality
Communication

Great great service only one thing washer bottle lid missing when brought car back

Graham
11th April 2022
Jaguar XF Alternator replacement
Overall
Quality
Punctuality
Communication

Terrific service. This is the first time I have used Clickmechanic, was a bit worried. No need. Great communication, first rate repair.
One small criticism, the garage knew the car had a total electrical failure, sent contract recovery without booster start to pick up.....
But a minor issue.
Will definitely use again and recommend Smith's Ford.

Reply from SMITHS FORD:

Thank you for those kind words we aim to please and do our best.
Regards