SMITHS FORD , West Midlands | ClickMechanic

Book SMITHS FORD

(36 ratings)

  • 33 years professional experience

  • 134 completed bookings

  • Active since March 2021

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • IMI Member
  • Blue Oval 3 x warranty company repairer

SMITHS FORD , West Midlands | ClickMechanic

Peter R
We are fully equipped to carry out all services on all makes and models of car. Our mechanics and servicing staff have been trained to the highest standard and have years of experience in the motor trade. Whether you require a full service, diagnostic or mechanical repair, their expertise ensures we get it right every time. We employ the very latest technology, including diagnostics, so that your care gets the most thorough and comprehensive care possible.
Faye
28th October 2023
LDV Maxus MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Fab service from start to finish
Keep me updated of progress
Really pleased and would highly recommend

Carl
26th May 2023
BMW 1 Series Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication

Job well done stuck to the game plan and got it done and car came back clean

Allan
17th May 2023
Citroen C3 Brake discs and pads replacement - front (both)
Timing belt replacement
Overall
Quality
Punctuality
Communication

Pete had a few issues to start with so was a little late picking up the car but went above and beyond to get the car finished on time. Would recommend and will happily use again.

Alex
17th April 2023
SEAT Alhambra Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

All done no problems! Mot done as well picked up and dropped car off.c
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John
28th March 2023
Lexus RX 450h Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Happy with the work carried out, not to happy that i got a phone call after they had collected the car to say that they couldn't get the parts for the price that i had been quoted so increased by £60!!

Michael
24th February 2023
Renault Trafic Clutch master cylinder replacement
Overall
Quality
Punctuality
Communication

Nice friendly. Good service. Like the fact they pickup and drop off. Brilliant.

Richard
14th February 2023
Mazda Mazda5 MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Arrived within alloted time period for collection of car.

No face to face contact with actual garage or their staff other than being told they were "very, very short staffed."

Had to chase up with garage as the day was nearing closing time. Was informed that car had failed its MOT, but that they had not had time to investigate further the cause of excessive emissions - as such, car could not be returned that day.

Was advised to contact them again same time again tomorrow- but that it could possibly be an expensive job.

Was contacted the next day by garage to say that the car had now passed its MOT using a cheaper solution.


I'd asked to be contacted once car being driven back to collection location.

I had to chase this up twice by text as below:

[11/02, 17:21] Richard: Do you know what time car will be dropped off?
[11/02, 20:17] Richard: Has the key been dropped off?
[11/02, 20:17] Smiths GARAGE. MAZDA: Sorry yes hours ago apologies
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Julian
23rd January 2023
Ford Focus Alternator replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication

All good work and good communication , well impressed will definitely use you again in the future

Ian
9th January 2023
Jaguar XF Alternator replacement
Overall
Quality
Punctuality
Communication

A good job done only challenge was it was due to be collected for repair on Thursday, then Friday and was finally it was collected on Monday

Otherwise good guys

Phil
28th December 2022
Ford Transit Clutch master cylinder replacement
Overall
Quality
Punctuality
Communication

He was brill very quick and efficient, a very pleasant and knowledgeable man.A good experience all round would recommend to all.