James was a top man, good inspection and phone call to go over. Followed by a thorough report.

James was great. Quick service on site couldn’t asked for better. Will defo use again.

James was brilliant - he made sure to call me when he was en-route and got down to work straight away, ensuring to keep me updated on the job in a friendly and personable way.

Very friendly, courteous and knowledgeable. Very happy with the work done quickly and thorough with all checks.

James contacted me a few days before my appointment to check on parts. On the day he sent me a message to say he was on the way. He arrived and got straight down to the work required and worked diligently until complete. When finished he talked me through what I need to do with the brakes and pointed out a future need that I would need to address. Very happy with the work carried out will definitely use James again.

James was absolutely first class, running a little late he telephoned to explain why and he then arrived punctually as he had said. He worked away tirelessly in wretched conditions of on and off heavy rain showers and throughout he was cheerful and helpful in explaining exactly what he was doing. We were very pleased with the efficient service and we will certainly use your company again. CVJ Rooke

Yes James was polite and helpful and knowledgeable and and got on with the job quickly.

Absolutely fantastic job and I look forward to him doing more work on my car :) recommend him to anyone.

James quickly accepted my job (within hours). The work was completed within the same week (around 4 days later). The price was cheaper than any other local dealer. James arrived within the specified timeframe. The specified time frame was 6-8pm and he arrived around 6.15pm which was great. He gave a courtesy text to advise he was on his way. He seemed very knowledgeable about his work and was more than happy for me to watch him work and he talked me through what he was doing as he did it. The parts looked to be good quality and he seemed confident with what he was doing. He was able to work in the hours of darkness due to having good powerful lighting. As long as the work holds up I would absolutely use James and click mechanic again. Only thing I could fault was that the day before the work was due to be completed he called me at around 10pm he needed to come and check the size of the brake disks to ensure he was ordering correct size. On the one hand it seemed a bit disorganized leaving it so late in the day to be checking these things but on the other hand I feel it shows James' commitment to his work that he is still working at gone 10pm to ensure the work gets done and by all accounts I'd much rather he comes the night before to check the parts needed than arrive with the wrong parts and not be able to do the work. Also I texted him to ask him to confirm the day and time he was coming (because he changed the original time and day) and he did not respond. However overall it seems unfair to mark him down for these things. If he just made sure to respond to texts and got a little more organised about ordering parts he would be completely faultless. These things are completely constructive and not meant as criticism. Thanks James will use you again. Read more

James was great. Communicated really well and explained things thoroughly; including when he was running behind schedule waiting for parts. It’s clear he takes his job and the service he provides seriously.