Lwg Mobile Mechanic , Surrey | ClickMechanic

(670 ratings)
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12 years professional experience
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2105 completed bookings
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Active since November 2016
Qualifications
- NVQ Level 1 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- Other Accreditation
Lwg Mobile Mechanic , Surrey | ClickMechanic
Lee G
27th July 2021
Renault Trafic Come out to vehicle not starting timing jumped needs head looking at
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Lee was really professional and honest. He explained me what was needed to do and suggest me what to do with my vehicule instead. Happy with his ervice .
26th July 2021
Volkswagen Golf Brake pads replacement - rear (all)
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Lee was great good clean job. Arrived on time first class job. Will definitely use again.
24th July 2021
Toyota Avensis Alternator replacement
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This feed back is from me only and hopefully he is not like this normally.
He might be brilliant but wasn't on that day.
Lee was quite aggressive and very unreasonable. I don't normally disagreed with the engineers or mechanics because I do trust them and because I don't know much about the problems.
But in this case Lee was trying to charge me extra £30 just to connect the cable to the battery.
As a mechanic he should have known better if the battery doesn't work or wire doesn't connect to the cable.
I told him the AA man has disconnect and replaced the temporary battery to get me home from Reading.
It was so clearly that he was trying to con me. He was waiting for me to come out and pretend to ask me to turn on the engine.
1st turn didn't work
2nd turn clicked
within seconds he said oh the wire didn't connect to the battery.
then 3rd turn the engine works.
Everything is ok again then I said it took him 30 mins to diagnosed that problem.
I was totally disagreed.
From the time he arrived to finished it was around 1 hour as quoted.
He started to argue with me and make me felt so bad for not paying him extra.
Then my son come out and had a word with Lee.
My son was there when the AA man told him what was happened and what need to be done.
Very simple work and shouldn't be difficult.
So Lee left being unhappy cause I didn't pay him extra but I felt worse because I felt he was trying to con a woman who's don't know anything about car or maybe because he was my big house and know I can afford to pay extra £30.
Please note: this is only my experience with Lee but really putting me off for using this kind of traders.
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Reply from Lee:
Hi just to let you know the alternator only took me 30 mins I wasn’t trying to con you at all after fitting alternator car was still not starting so this is then a diagnostic to why after you order alternator which I plugged computer in to to see what faults wher available which where none then I checked fuses Incase 1 was blown which it wasn’t then at this time you came out and I let you know car still wasn’t starting which is then I put jump lead direct from battery to gear box and found it was an earthing problem then checking leads found gearbox earth was loose so tighten and car started I was unhappy when left cause you didn’t appreciate the extra time I took to get your car bk on road and assumed I was conning you I could off just fitted alternator and left but I took it upon myself to stay and diagnose that lead would off been the reason the car totally cut out .
23rd July 2021
Land Rover Discovery Sport Brake discs and pads replacement - rear (both)
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Yes very happy
Lee was very good very impressed with him
He was friendly and helpful
22nd July 2021
Audi A1 Brake discs and pads replacement - rear (both)
Wheel bearing replacement - rear (passenger side)
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Lee performed the work quickly and to a good standard. Advised me of a different issue that would fail my next mot. Issue to be resolved
20th July 2021
Toyota Verso Alternator replacement
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Great job by Lee. Kept in touch when he was held up on another job, fast and efficient turnaround on the repairs (new alternator).
19th July 2021
BMW 1 Series Brake discs and pads replacement - rear (both)
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yes all that above are correct ! quick and spot on work ! they know what they where doing and been very quick as well thanks
19th July 2021
Audi A3 Battery replacement (vehicles without stop/start system)
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Lee was terrific. He was very punctual and fixed the problem within 10-15 mins. Car working again in no time!
16th July 2021
Peugeot 2008 Crossover Brake discs and pads replacement - front (both)
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Lee was amazing !!! Friendly and very professional. Arrived in very good time and quick . What an amazing service wished I’d known about it years ago !!
16th July 2021
Toyota Yaris Alternator replacement
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Lee was great. Fixed our issue quickly and kept us informed of what he was doing etc. Great mechanic