Kens Auto Spares Limited , Nottinghamshire | ClickMechanic

Book Kens Auto Spares Limited

(9 ratings)

  • 10 years professional experience

  • 30 completed bookings

  • Active since September 2016

Qualifications

  • Time served mechanics

Kens Auto Spares Limited , Nottinghamshire | ClickMechanic

Ken's A
Kens has been a well known and trusted brand in Nottingham for 40 years. We are best known for tow-bar fitting but over the last 6 years we have also started carrying out all manners of car repairs and servicing.

You can trust us to take care of your car and give you honest and reliable advice.
We aim to build a trust with our customers in the hope that they will continue to return to us and also recommend us to their friends and relatives. All you have to do is ask and we will deliver.
Dominic
17th June 2019
Volkswagen Golf Replace both cv joints
Replace rear brake cables, discs and pads.
Replace engine gearbox mounting.
Replace clutch and flywheel.
Full Service
Overall
Quality
Punctuality
Communication

Only thing I could criticise was how long I had to wait. Other than that everything is fine

Reply from Kens Auto Spares Limited:

Dominic, yes agreed the job did take a little longer than we had expected. Thanks for your patience and understanding. Hope the car drives well now.

Hadly
31st May 2019
Peugeot 207 Clutch replacement
Overall
Quality
Punctuality
Communication

The work was terrific. If there was a 0 star I would’ve give 0 for punctuality. They took my car on Thursday morning 9.45 am and leave my car on Friday 12.30 , it was a matter of changing clutch which shows that it will take 3-4 hour . First they promised me that they will handover the car by 3pm the same day. But they didn’t. Not even a call , they just text me saying sorry your car wouldn’t be ready for today. I need to contact them tomorrow regarding this.
I miss all my appointment today. The engineer was saying that it’s my fault that I gave the car a day before my appointment . which states that it’s 3-4 hour work .

Reply from Kens Auto Spares Limited:

Pay attention to the first line of the review.

Agreed, the work was delayed due to an unexpected back log of work in the workshop.
We kept the customer informed throughout.
Unfortunately he did not inform us that he had such an important meeting until it was too late to do anything about it. Some times things don’t go to plan in a workshop especially when you are removing a gearbox to change the clutch. A 3 hour job can easily become delayed for example if other problems become apparent into the job.
We tried our best to get the car back to the customer asap.
I would highlight the first line of his review.
... THE WORK WAS EXCELLENT... this is the important thing to us. Read more

Yvonne
12th January 2019
Vauxhall Mokka Front Discs and Pads
Overall
Quality
Punctuality
Communication

A useful service, including pick up and drop off. Difficult to talk about the mechanic directly, however, all work seems to have been completed to a satisfactory level.

Martin
11th December 2018
Skoda Fabia Front drivers side window regulator replacement
Overall
Quality
Punctuality
Communication

Top notch service. Really impressed. So easy to book, fair price and efficient job.

Ryan
2nd January 2018
Audi A4 Timing belt and Water pump replacement
Replace drive belt and tensioner
Service charge
Overall
Quality
Punctuality
Communication

Happy with the communication and the work completed.

Alexander
29th December 2017
BMW 3 Series General Diagnostic
RESTATION AND WATERPROOF THE POSITIVE BATTERY LEAD / WHEEL ARCH
Overall
Quality
Punctuality
Communication

Very friendly and fixed a major problem in a few days, would highly recommend and will use again in the future.

Peter
18th December 2017
Hyundai Santa Fe Lock Barrel Inspection & Collect and Deliver Car
Remove, strip down, rebuild & refit Ignition barrel
Overall
Quality
Punctuality
Communication

Very happy,friendly polite mechanic

Reply from Kens Auto Spares Limited:

Thanks Peter, you are welcome.

Ian
8th April 2017
Renault Wind Timing belt/chain replacement
Overall
Quality
Punctuality
Communication

Ken's Auto look to have done a good job replacing a timing belt and water pump. Communications​ were excellent and they were very courteous and helpful. Recommended.

Andrew
9th March 2017
Vauxhall/Opel Astra-H Timing belt/chain replacement
Diagnostic Inspection
Spark plus replacement
Overall
Quality
Punctuality
Communication

Extremely knowledgable and kept me informed throughout the day. Tried a number of fixes to the problem and didn't charge for work that was not required.