Platinum Autocare , Norfolk | ClickMechanic
(17 ratings)
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30 years professional experience
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50 completed bookings
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Active since November 2024
Platinum Autocare , Norfolk | ClickMechanic
James E
2nd December 2025
Nissan Qashqai Alternator replacement
Overall
Quality
Punctuality
Communication
James came out to me within the allocated time frame and drove my vehicle to his garage (for ease as im within a short distance), replaced the alternator, and returned the vehicle a few hours later. I'm grateful for his reliability which allowed me to get back on the road after being let down by another company last minute the day before. A genuine, kind person who prioritises the customer, and I will be returning to him with future issues.
4th November 2025
Land Rover Range Rover Evoque Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
All went very well. Andy is a professional, and it was a pleasure to deal with him.
Reply from James:
Hi, Thankyou very much for your kind review. Name is James btw for future reference.. Pleasure to do the work for you.
7th September 2025
SEAT Leon Timing belt replacement
Overall
Quality
Punctuality
Communication
James was fantastic, quality and very professional service! Arrived on time and had the car back and fixed in good time.
Reply from James:
Thanks Sam, Great to do the work for you
25th August 2025
MINI Mini Brake discs and pads replacement - rear (both)
Full Service
Overall
Quality
Punctuality
Communication
Friendly and knowledgeable, efficient! Car feels so much better after the service and brake change :)
Reply from James:
Many thanks Louise, a real pleasure to do the work on your car.
22nd August 2025
Audi A4 Starter motor replacement
Overall
Quality
Punctuality
Communication
James was fantastic, explained everything to ease my concerns. Picked up my car and returned it in less than 2 hours and fixed the problem. Will definitely recommend using James again
Reply from James:
Cheers Wayne,, always aim to get cars fixed asap for my customers
3rd June 2025
Peugeot 207 Clutch slave cylinder replacement
Overall
Quality
Punctuality
Communication
Yes James was very good and done the work very pleasant to talk to recommend him 👍
Reply from James:
Thanks Mary, lovely to meet you
19th May 2025
Dacia Sandero Stepway Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Great mechanic great work, very knowledgeable and friendly would definitely use again!
Reply from James:
Thanks for the Review Sam.
13th May 2025
Ford Fiesta Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Excellent job, picked my car up while I was working from home and delivered it back and parked it. Will use again in future.
Reply from James:
Thanks kyle, was great to meet you and to do the work on your car
7th May 2025
Renault Megane Starter motor replacement
Overall
Quality
Punctuality
Communication
Efficient quick service. Very happy. Paid for convenience but like the hassle free prompt service
Reply from James:
Thanks for the kind review David
3rd May 2025
Vauxhall Corsa Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Punctual and very helpful. I work nights so the door service a great help. Happy with the work and service carried out
Reply from James:
Thanks Connor,, always happy to work around people to get the job done.
At Platinum AutoCare, we’re proud to stand out from run-of-the-mill garages. Our transparent pricing, honest recommendations, and commitment to using quality parts ensure your car receives top-notch care without unexpected costs. Customers love our prompt, friendly service and appreciate that we treat each vehicle as if it were our own.
Whether you need a straightforward service, complex repair, or a complete health-check, we deliver reliability you can count on — because at Platinum AutoCare, getting you safely back on the road is more than a job. It’s our promise. Read more