H C Motors Ltd , Merseyside | ClickMechanic

Book Michael

(24 ratings)

  • 15 years professional experience

  • 73 completed bookings

  • Active since May 2024

Qualifications

  • NVQ Level 3 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 1 Qualified

H C Motors Ltd , Merseyside | ClickMechanic

Michael G
Having 15 years in the industry our work is about quality and ensuring the only time you return is for your next years service.
With 4 mechanics and 3 Ramps we are always on hand to make sure we can get you back on the road as soon as possible!
Ibukun
25th November 2024
BMW 3 Series Timing chain replacement
Intake cam gear motor
Overall
Quality
Punctuality
Communication

I AM NOT HAPPY AT ALL, I HAD TO SELL MY CAR AT A LOSS, THEY COULDN'T DO THE JOB EVEN AFTER 2 WEEK 6 DAYS, THE CAR WAS WORKING PERFECTLY WHEN MICHEAL CAME TO PICK UP THE CAR, I JUST DIDNT NOT LIKE THE RATTLING NOISE WHEN I START THE CAR AT A COLD ENGINE, THEY WAS A DAY SPEND MY ENTURE DAY IN THAT GARAGE ONLY TO TELL ME WILL HAVE TO GET BACK TO ME AFTER SPENDING ABOUT 9HOURS

Reply from Michael:

Hi Ibukun, I am a little confused to this review. You have not contacted us since you have taken the vehicle saying there is anything mechanically wrong with the vehicle and after extensive test drives when the vehicle left us there was no issues to report. If there is any problems you could have easily called us to discuss and resolve. The initial problem with your vehicle after several conversations with yourself was that when you purchased the car a month before it was purchased damaged and not in complete working order. It had been timed incorrect before you had purchased it and also had a valve tronic actuator failure. This was why you had rattling noise when cold and lack of power. As we explained to you going forward it would be best for you to request the garage you are getting the work done by to do there own diagnostic as this would have avoided all the delays that we had due to lack of parts. So this review is very impartial as every step was explained to you and you told us you understood and your aggressiveness was because you where angry that you had only just bought the car and it wasn't running correctly. This is not our fault as you did not purchase the car from us. Read more

Donna
21st October 2024
Ford Fiesta Clutch replacement
Overall
Quality
Punctuality
Communication

Michael was fantastic will definitely use this garage again came and collected my car told me what was happening and phoned me when car was ready to be dropped off

Andrew
20th September 2024
Land Rover Discovery Sport Timing chain replacement
Major Service
MOT with collection & delivery
Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication

Really happy with work done, all done to a very high standard. All carried out on time. Great lads running the garage.

John
29th August 2024
Vauxhall Astra Timing belt replacement
Overall
Quality
Punctuality
Communication

Michael was polite and efficient. Everything was clearly explained and work was carried out within timescales promised. Really happy with the work done and the price.

Ian
17th August 2024
Peugeot 208 Diagnostic Inspection
Interim Service
Overall
Quality
Punctuality
Communication

Daniel Was very friendly and certainly a good mechanic. Yes happy with the work carried out.

Chris
17th August 2024
Citroen C3 Picasso Water pump replacement
Diagnostic water leak
Overall
Quality
Punctuality
Communication

Yes. It was a bittersweet experience. My car was diagnosed as being dead in the water. But it wasn't the mechanics fault and he explained it very well and used empathy.

David
13th August 2024
Vauxhall Insignia Plug-in Diagnostic Inspection
Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Very happy with the work done on my car. Was collected within the window advised and delivereed back with all work completed as requested. Cannot ask anymore than that.

Jozsef
12th August 2024
Peugeot 2008 Crossover Timing belt replacement
Overall
Quality
Punctuality
Communication

One of the best ,good job done , and i received few more advise as well, i will use him again

James
31st July 2024
Nissan Qashqai Clutch replacement
Overall
Quality
Punctuality
Communication

everything went smoothly and done with courtesy and kept me well informed as the job went on, Thanks again lads.

Graham
31st July 2024
Vauxhall Corsa Timing chain replacement
Overall
Quality
Punctuality
Communication

Michael of HC Motors Ltd picked my car up when he had promised and it was returned the same day after the repair had been carried out, the engine is now running sweet as a nut, I will definitely use them again in the future if I require any other repairs or servicing.