Barrows Repair Services BRS LTD , Buckinghamshire | ClickMechanic

(16 ratings)
-
20 years professional experience
-
38 completed bookings
-
Active since May 2024
Qualifications
- NVQ Level 3 Qualified
- IMI Member
Barrows Repair Services BRS LTD , Buckinghamshire | ClickMechanic
Lee Matthew B
25th July 2025
Renault Captur Timing chain replacement
Overall
Quality
Punctuality
Communication
Great customer service and professionalism. Very knowledgable, efficient and friendly - we would use again and will definitely recommend to others.
Reply from Lee-matthew:
Thank you for the fantastic review! We're thrilled you were happy with our service. We appreciate your recommendation and look forward to working with you again!
24th July 2025
BMW 1 Series Clutch replacement
Overall
Quality
Punctuality
Communication
Ripped off, car not fixed but still charged. Ordered Diagnostics check, mechanic said symptoms were caused by clutch. Didn't fix the issue. Very poor experience.
Reply from Lee-matthew:
Thank you for taking the time to leave a review. We understand your frustration that the clutch replacement didn't fix the issue you were experiencing. Our diagnostic check indicated that the symptoms pointed to a clutch problem, which is why we recommended that repair. However, sometimes symptoms can be misleading, and further investigation is needed. We'd be happy to discuss the situation with you in more detail and explore alternative solutions. Please contact us at your convenience.
23rd July 2025
Vauxhall Combo Life Tyre fitting
Overall
Quality
Punctuality
Communication
First class service… quick and efficient. On time, professional and friendly disposition
Reply from Lee-matthew:
Thank you so much for your kind words! We're thrilled to hear you had a first-class experience with our service. We always aim to be quick, efficient, and professional while maintaining a friendly approach. We appreciate your business!
11th July 2025
Ford Focus Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Really friendly got here in good time and job done quick. Highly recommend!
Reply from Lee-matthew:
Thanks so much for your kind words! We're thrilled to hear you had a great experience with our service. Providing friendly, prompt, and efficient service is what we strive for. We really appreciate your recommendation!
21st June 2025
Dacia Sandero Stepway Timing chain replacement
Overall
Quality
Punctuality
Communication
Very friendly, honest and no time wasting, started straight away. No fuss or bother, job became a little more than expected but didn't phase Lee-Mathews at all. Just cracked on and sorted for me.
Reply from Lee-matthew:
Thank you! I'm happy I could provide a smooth and efficient experience.
I appreciate your feedback! It was a pleasure working with you.
Thanks for the review! I'm glad I could exceed your expectations.
30th April 2025
Peugeot 3008 Crossover Coil spring replacement - front (one)
Overall
Quality
Punctuality
Communication
Very friendly and a good service provided. Let me know when he’d arrived and when he had finished the job.
Reply from Lee-matthew:
Thanks so much for your review! I'm really glad to hear you had a good experience. I always aim to keep my clients informed, so I'm happy that you appreciated the updates. Looking forward to helping you out again in the future!
23rd April 2025
Honda Civic Clutch replacement
Overall
Quality
Punctuality
Communication
Lee matthew was polite and helpful. The job was completed promptly. Obviously, time will tell if he has done a good job but first impressions are promising.
Reply from Lee-matthew:
Thank you for your feedback! We're glad to hear that Lee Matthew was polite and helpful, and that the job was completed promptly. We appreciate your patience as we wait to see the final results. If you have any further comments or questions, feel free to reach out!
17th April 2025
Vauxhall Combo Starter motor replacement
Overall
Quality
Punctuality
Communication
Very happy with the work carried out and came across as very knowledgeable and friendly. Would recommend and use again in the future.
Reply from Lee-matthew:
Thank you for your positive feedback! We're delighted to hear that you were very happy with the work and found our team knowledgeable and friendly. We appreciate your recommendation and look forward to working with you again in the future!
25th March 2025
Ford Transit Crankshaft pulley replacement
Overall
Quality
Punctuality
Communication
Hi, Bob turned up, very polite and carried out the work to a high standard. Will be using you again for a service. Also would recommend you also!
Thank you
Reply from Lee-matthew:
Thank you so much for your kind words! We're thrilled to hear that BRS LTD provided excellent service and met your expectations. We appreciate your recommendation and look forward to serving you again in the future!
11th March 2025
Mazda Mazda3 Tyre fitting
Overall
Quality
Punctuality
Communication
Lee was excellent and got in touch after his previous job to ask if he could come earlier than booked in. He was polite and courteous and wire brushed the rims to get a good seal as they were a bit fluffy. Very impressed and will certainly use again.
Reply from Lee-matthew:
Thank you so much for your kind words! We're thrilled to hear that Lee provided excellent service and went above and beyond to ensure everything was perfect. Your feedback means a lot to us, and we look forward to working with you again in the future!