Diesel Particulate Filter (DPF) Cleaning and Regeneration options and charges.

What is a DPF Clean and Regeneration?

A Diesel Particulate Filter (DPF) is a critical component in your vehicle's exhaust system that reduces harmful emissions by trapping and storing exhaust soot. Over time, the DPF can become clogged, necessitating cleaning and regeneration to restore its functionality.

• DPF Chemical Cleaning: Cleaning the DPF without removing it using specialist DPF cleaning chemicals and specialised equipment to remove soot and ash buildup.
• DPF Regeneration: This is a process performed either actively or passively using diagnostic equipment, where the soot collected in the DPF is burned off at high temperatures to clear the filter.

Service Charge Policy

Please be aware that the DPF cleaning and regeneration services charges will apply regardless of the outcome. This policy is necessary due to the complexity and labour involved in performing these services. Here are the key points to note:

• Service Fees: The cost covers the labour, equipment usage, and time required to perform the cleaning and regeneration procedures.
• Unsuccessful Outcomes: In some cases, despite the mechanics best efforts, the DPF may not be fully restored due to factors such as severe clogging, damage to the filter, or underlying issues with the vehicle's engine or exhaust system.

Why there is a Charge for Unsuccessful Attempts

• Expertise and Labour: Skilled technicians dedicate significant time and expertise to perform these intricate procedures.
• Equipment and Materials: Specialised equipment and materials are used in the cleaning and regeneration, incurring costs regardless of the outcome.
• Value of Service: Even if the regeneration is unsuccessful, the diagnostic insights and efforts contribute to understanding the vehicle's condition and determining the next steps.

Next Steps if Regeneration is Unsuccessful

If the DPF clean and regeneration are unsuccessful, your mechanic will recommend further actions, which may include:

• A diagnostic inspection.
• Replacement of the DPF
• Additional repairs or maintenance to address underlying issues
• Consultation on alternative solutions to restore your vehicle's performance and compliance with emission standards.

Acknowledgement

By opting for the DPF clean and regeneration service, you acknowledge and accept that the charges will apply even if the process does not result in a fully restored DPF.

We appreciate your understanding and trust in our services. Our goal is to ensure your vehicle operates efficiently and meets environmental standards. If you have any questions or need further information, please do not hesitate to contact us.