If you're having difficulties, our (amazing) Customer Service team is available Monday to Friday, from 8:30 to 18:00, on 020 3322 9988.
All parts and workmanship (with the exception of Pre-purchase and Diagnostic inspections) are covered by a 12 month or 12,000 mile warranty (which is the sooner).
Please note, however, this warranty is offered by the mechanic who carried out the work/s and conditional on:
The mechanic who carried out the work/s being given access to your vehicle to inspect the issue/s within a reasonable timeframe and prior to your vehicle being worked on by any other third party.
The manufacturer's vehicle operating instructions being followed; ensuring the vehicle is serviced according to the manufacturer's recommended service schedule (for the relevant time and distance).
Full compliance with your Mechanic's advisories, warnings and information or any instructions provided by your Mechanic.
The parts or workmanship performed by your Mechanic not being subjected to abnormal conditions or unreasonable wear and tear.
Full details relating to warranty coverage can be found at: