Gain Motors T/A City Autos , Berkshire | ClickMechanic
(26 ratings)
-
10 years professional experience
-
102 completed bookings
-
Active since December 2015
Qualifications
- NVQ Level 3 Qualified
Gain Motors T/A City Autos , Berkshire | ClickMechanic
Leon G
10th March 2017
Jaguar XF Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Got straight to work and was very knowledgeable ..... But most importantly kept me informed by phone of when he would be with me.
4th March 2017
Ford Transit Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Leon was really helpful. He resolved the problem, and clearly explained to us what it was. We would certainly recommend him, and ClickMechanic.
2nd March 2017
Mini Mini Diagnostic inspection
Overall
Quality
Punctuality
Communication
he was never on time. communication was appalling. either wouldn’t show up or was late. took over a month from start to finish to replace a fan on a mini and it still doesn’t work. wrong fan bought the 1st time and 2nd time the mechanic was late and grumpy as he still had no idea how to fix the problem.
quite frankly a complete and utter waste of my time and money.
Reply from Leon:
I'm really sorry this didn't work out in the end, first of all the delay was due to bad weather, I'm working on electric related work and the there was non stop rain for those two weeks.
I did put a lot of effort in to fixing the car by working in the dark in two cold nights when there was no rain, because I'm trying very hard to get the car back on the road sooner.
But I wish to point out I stop the work and offer a full refund because I can not work while a customer standing me next to me telling what to do every step of the way, and I'm not a very good lecturer and can not explain how a relay work at 23:00 in the evening while trying to do the fault finding.
I still would issue the refund as long as I'm able to get the fitted part back from you, please let me know if that is feasible.
Best regards
Read more
24th February 2017
Citroen Berlingo/Berlingo First I/II Battery replacement
Overall
Quality
Punctuality
Communication
He was teriffic and did a very good job!
21st February 2017
Audi S5 Coupe/Cabriolet Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Late, Not very professional at all.
Reply from Leon:
Hello Ben, I'm sorry that you felt my service was unprofessional for being late.
I do apologies turning up 30mins later than your arrival to the seller's address, I forgot I was driving a very slow van that day instead of a car, so my arrival time is much longer than I expected.
I also like to make a note here, without being rude that is, according to our booking window (10:00-12:00) my arrival at 11:05 is not consider to be late.
Wish you get your ideal car at a great price.
best regards
18th February 2017
Vauxhall/Opel Insignia Rear brake pads (all) replacement
Rear brake disc (both) replacement
Overall
Quality
Punctuality
Communication
Leon was great. Very knowledgeable and clear in his communication. Even checked and informed about front brakes despite job initially only being for the rear brakes, which I found helpful.
18th February 2017
Toyota Auris Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Pre-purchase report was not very detailed, and mechanic did not contact me to discuss the report.
I noticed a number of obvious defects that were not logged on the report.
Also, the seller of the vehicle described him as 'the worst driver he has ever seen', which is a worry considering that the seller was an advanced driver!
Overall, could do better.
17th February 2017
Ford Mondeo Full Service
Overall
Quality
Punctuality
Communication
Leon was fine. Had arrival problems caused by weather but not problem for me.
15th February 2017
Volkswagen Touran Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Very good and happy to talk through a few things.
11th February 2017
Iveco Daily Diagnostic Inspection
Overall
Quality
Punctuality
Communication
I was very happy with leon
He took his time and checked everything thoroughly.
Will definitely use this service again