A&s Coachworks Ltd T/a A&s Fleetcare , Suffolk | ClickMechanic
(42 ratings)
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27 years professional experience
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107 completed bookings
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Active since October 2015
Qualifications
- City & Guilds Level 3 Qualified
A&s Coachworks Ltd T/a A&s Fleetcare , Suffolk | ClickMechanic
Andrew E
9th October 2017
Peugeot 307 Clutch replacement
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Communication
++++++++++++++
30th September 2017
Land Rover Range Rover Evoque MOT with collection & delivery
Full Service
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Yes very happy with the service especially the collection. Will use for the next service and mot.
26th September 2017
Vauxhall/Opel Vivaro Carry out inspection and check torque of front wheel bearings tighten to correct torque
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Great service
9th September 2017
Mini Mini Battery found to be defective
Replace battery found defective
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Communication
Really good quick, professional and fixed the problem
9th September 2017
Citroen C4 Picasso/Grand Picasso Remove and replace battery
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Andrew was very professional and friendly. Having a home visit to change the battery is a great idea.
3rd September 2017
Audi A6 allroad Major Service
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The work seems fine. It was a shame the car was not cleaned in and out. Outside was washed but lots of streaks and water marks left
Reply from Andrew:
I do apologise your car was not cleaned inside and out this inst something we normally do for just a service but will look at our procedures to see if we should be.
Thank you for booking your car with us
Kind regards
Phill
24th August 2017
Hyundai i20 Investigate O/S window inop
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Excellent job. Quick, well explained, punctual and friendly. Price as quoted.
25th July 2017
Hyundai Coupe Rear brake pads (all) replacement
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Andrew arrived promptly and did a great job.
18th July 2017
Dodge Journey Radiator replacement
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Didn't actually meet my mechanic another guy turned up yo take my car away I was under the impression it was being done at my home address. I was told they would have the car back with me between 4 and 6 pm which they did at 5.45 wasn't told which garage it was going to only that it was in Ixworth. When it was returned I asked if everything went ok and if there was any other things that may need looking at I was told by the person dropping off the car that he didn't know he just drops them off. Although they have done what I asked replaced radiator I wasn't sure if it needed replacing or if some other part was the cause of the leak still feel none the wiser. I think more communication would be great. Also email said 2 to 3 hours work being without car from 9.30 am to 5.45 pm ment I missed an appointment this afternoon. Read more
Reply from Andrew:
Good Morning Sir
I can only apologise for the experience you had using us via the Click mechanic website. We collected your vehicle to have the work under taken at our workshop due to the type of job and had seen on the original job that it was available for collection I do understand your frustration about the job taking some time, this was due to the first coolant radiator that was supplied to us was incorrect. I apologise for nobody calling you to make you aware of this at the time and I will address this issue with our staff.
I can assure you that the coolant radiator was at fault and is available for your inspection if required.
We pride ourselves in only fitting the parts that are needed to complete the job in hand and would not have fitted this if it was not needed.
Please feel free to contact me if you wish to discuss this matter further on 01449 763026 my name is Phill (Workshop manager)
Once again i'd like to apologise and hope the above has answered some questions and worries
Regards
Phill
Read more
18th July 2017
Fiat Ducato Interim Service
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Liam was brilliant!!!!!