Billinghams , Durham | ClickMechanic
(29 ratings)
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30 years professional experience
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73 completed bookings
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Active since August 2015
Qualifications
- City & Guilds Level 3 Qualified
- Institute Of Road Transport Engineers M.I.R.T.E
- Society of Operations Engineers M.S.O.E
Billinghams , Durham | ClickMechanic
Marc B
16th March 2018
Vauxhall Astra Car Won't Start Inspection
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Quality
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Communication
Excellent, polite courtious explained everything in detail. First class service. Displayed the problem on his laptop, showed me were the part was located and gave me options as to the repair.
Reply from Marc:
Thank you for your kind words it was a pleasure to have been able to help
13th August 2017
Toyota Yaris Pre-purchase Inspection
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Communication
We got clear verbal feedback which helped us decide to buy the car we were looking at
27th July 2017
Nissan Micra Lock Barrel Inspection
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Communication
it was a waste of money i know what was wrong .he had no tools with him as far as a could see just turned the key a few times and told me to have the ignition barrel changed i regret using your webside
Reply from Marc:
I am sorry to hear you review but hope this response will put paid to soe of your issues
Firstly i take your point of having no tools with me , the rear of my vehicle carries an extensive toolkit enabling to carry out the majority of tasks i am employed to do,
secondly with regards to turning the keys a few times i think you aware that i tried both sets of keys repeatedly for a length of time
thirdly i feel that if you knew what the problem was why would you engage someone to carry out a diagnosis in the first place
in summary i find that your review is both unfair and not a fair account of myself .
you paid for .9 of an hour for the problem to be diagnosed and you gave me the impression that you expected the problem to fixed there and then. i offered to do the repair but when i said the cost would be quite high because i would have to obtain parts from main dealer you declined i then offered to let you know of a local auto locksmith who would be cheaper and you accepted i then furnished you with their details. if you had a problem with the service it would have been more productive to mention it during the visit and on this occasion i feel i provided the service that you both paid for and asked for
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19th July 2017
Nissan Qashqai/Qashqai+2 Engine Warning Light Inspection
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Communication
Marc was punctual, very friendly and knew exactly what he was doing. He carried out a thorough diagnostic check and quickly diagnosed the cause of the problem.
Reply from Marc:
Many thanks for taking the time to write a review it's much appreciated hope you have many years happy motoring
5th June 2017
Citroen Dispatch/Jumpy III Diagnostic Inspection
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Quality
Punctuality
Communication
Good first contact. Will review when work carried out.
Reply from Marc:
many thanks
14th January 2017
Ford Focus Diagnostic Inspection
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Quality
Punctuality
Communication
Marc was very good and thorough
Reply from Marc:
THANK YOU
14th January 2017
Chrysler 300C Car Won't Start Inspection
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Communication
very friendly and helpful great advice
Reply from Marc:
MANY THANKS IT WAS A PLEASURE
8th December 2016
Citroen DS3 Car Overheating Inspection
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Communication
Marc diagnosed the problem promptly and supplied good advice. Happy with the service provided.
Reply from Marc:
MANY THANKS
19th November 2016
BMW 5 Series Diagnostic Inspection
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Quality
Punctuality
Communication
Marc was great helpful, took his time to explain the issues with my car. A great service
Reply from Marc:
many thanks
26th October 2016
Nissan Micra Starter/ignition switch replacement
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Quality
Punctuality
Communication
Very happy .