Dam Car And Van Ltd , Lancashire | ClickMechanic

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(39 ratings)

  • 15 years professional experience

  • 129 completed bookings

  • Active since June 2021

Qualifications

  • ATA Accredited
  • NVQ Level 1 Qualified

Dam Car And Van Ltd , Lancashire | ClickMechanic

Westley C
We are specialist in clutch and gearbox repairs and have been doing this for over 10 years. We also specialise in German cars with main dealer experience, our workshop has the latest diagnostic equipment for all makes and models, so we are up to date with all vehicles from cars to vans.
Russell
24th September 2021
Ford Grand C-MAX Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

I've not used Click Mechanic before and had I known the mechanic was way out of my area I would not have used them. When looking at the area covered by the mechanic who took the job I am not even close to the areas covered.

I had a service and MOT. I had a phone call to say that my car had failed and needed some work doing. bearing in mind my car is not within easy reach how could I refuse?

When I got the car back it only had 11 miles of diesel left in it. It left me with over a 1/4 tank.

I've got an MOT pass certificate but no fail. I've checked online and there is no fail showing. I'm not doubting the work was done, but I'm confused as to why I was told it had failed and needed work doing when no MOT fail can be seen.


Also, I've noticed that my car is now using a LOT more diesel than when it went away. This could be an effect of being driven back to the point of 11 miles of fuel. But as I am disabled I am now having to save up to get it looked at by a local garage to make sure nothing untoward is happening.

Overall I'm disappointed in the service I have received and if asked I am unable to recommend click mechanic as a service due to having no control over who takes the job, how local they are, and the way in which the car was delivered back with virtually no fuel in.
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Paul
21st September 2021
Ford Ka+ MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Really great service. The MOT system went down on the day we had our car serviced but the garage kept us up to date with great communication. We received photos and videos on our Whatsapp to show that they had changed the oil and to show the condition of the air filter before they changed it, which was really helpful. We didn't realise that MOT certificates are no longer provided and it's all digital but when we questioned it the garage very kindly offered to print a copy from their system and then went out of their way to drop it off the next day. Very happy with the service and work done.

Teigan
18th September 2021
Citroen C4 Clutch replacement
Overall
Quality
Punctuality
Communication

Westley was shocking. My car was booked in for a clutch replacement, release bearing and gear box oil i was charged £491, to arrive back home to pay for a whole release bearing and fitting, when contacted him I was told to drive back down but be charged for the service again but the clutch would be free. my garage has said it was an entirely botched job, and didnt even replace everything properly bolts where missing. I am now out of pocket for a whole new system, he knew i was having to drive 200 miles back home with 3 children, and he was happy for me to do this.

Lisa
15th September 2021
Ford Fiesta Water pump pulley replacement
Water pump replacement
Overall
Quality
Punctuality
Communication

Westley and the guys were brilliant with all of their help in getting me back on the road. They were punctual, reasonably priced, completed the work efficiently and had my car back to me far quicker than expected. Would highly recommend!

Terence
15th September 2021
Kia Picanto Clutch replacement
Overall
Quality
Punctuality
Communication

Great customer service keeping me informed of timings and progress. A very customer friendly and professional experience

Craig
13th September 2021
Nissan Qashqai MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Westley was great couldn’t be more happier with the work done on my car. Communication from start to finish was excellent and I was informed about the work going on every step of the way

Kerry
5th September 2021
Ford Transit Custom Replace front disc pads
Overall
Quality
Punctuality
Communication

Emma was excellent - she kept me up to date with how the work was progressing
Great price for the work
Thank you
Will definitely use them again

Lee
3rd September 2021
Vauxhall Mokka X Labour
Overall
Quality
Punctuality
Communication

Happy with the work done on my car, friendly service and cheaper than other garages

Peter
2nd September 2021
Volvo V70 Track rod end replacement (passenger side)
Overall
Quality
Punctuality
Communication

He was unable to contact me when he wanted and your administration dept. was not responding to my Emails re the problem after they had notified me. This was not his problem but yours which needs looking into. I have no complaint about his work etc.

Paul
24th August 2021
Fiat Ducato Clutch replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Totally happy with Westley and his team...thanks for the help in resolving my problem