Quick Lane(Trust Ford) , Greater Manchester | ClickMechanic

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(44 ratings)

  • 20 years professional experience

  • 170 completed bookings

  • Active since February 2021

Qualifications

  • NVQ Level 3 Qualified
  • ATA Level 4 Accredited

Quick Lane(Trust Ford) , Greater Manchester | ClickMechanic

Andy S
Here at Quick Lane Tyre and Autocentre in Gorton, you can expect professional and trustworthy vehicle experts to take care of you and your vehicle during every visit. Our team of experienced, trained technicians in Gorton are ready and waiting to provide all the maintenance and repair work that your vehicle needs, from tyres, brakes and batteries to servicing, MOT tests and wheel alignments
Dominic
18th June 2021
Porsche Panamera Full Service
MOT with collection & delivery
Brake discs and pads replacement - front (both)
Carried out Brake fluid change
Carried out wheel Alignment
Balance Wheels
Overall
Quality
Punctuality
Communication

Great job, picked my car up in the morning was back by the end of the day, all necessary work done feels brand new, all for a competitive price, 5 star highly recommend

Anthony
8th June 2021
Vauxhall Combo Wing mirror replacement (unpainted / electric) - passenger side
Overall
Quality
Punctuality
Communication

No communication at all from Quick Lane they had my van from 9:30pm and dropped it off at 18:24pm

Never kept me informed why this job took so long. I had to ring twice at 15:05pm they told me the job was done then dropped off my van at 18:24pm

All day the had my van

The job was estimated one hour job

Yee
8th June 2021
SEAT Ibiza Diesel particulate filter (DPF) forced regeneration
Overall
Quality
Punctuality
Communication

They did not fix the issue. Also they were supposed to come and take the vehicle to and from my address. Not only did I have to waste my afternoon delivering and waiting for the issue to be resolved they did not remedy the situation and I still got charged for the priveilage. Thanks but no thanks for future ref.

Alison
4th June 2021
Vauxhall Corsa Glow plug replacement- all
Overall
Quality
Punctuality
Communication

I didn't speak to the mechanic but I am really happy with the repair. So much cheaper than any other quote. I had my glow plugs replaced, car is running better now. Will definitely use again. Thank you.

Michelle
2nd June 2021
Vauxhall Corsa Cylinder head gasket replacement
Cylinder head pressure test and skim
Overall
Quality
Punctuality
Communication

Car was collected Monday morning for 7-8 hour scheduled job. We heard no updates unless we contacted the garage (not always available) or clickmechanic. We asked on the Wednesday as to time of completion. We were just told "positive" things to "keep us happy".
Then I get an update saying car would be picked up for Thursday?!?!
So at a guess the garage took the job with no regard as to the agreed timescale of the job (7-8 hours/1-2 days) and the car was just collected 3 days early and sat there in there until "they got round to it".
We explained the car was needed for work the Friday. We were promised a possible completion and return of car Thurs night, which didn't happen.
Was then promised a delivery Friday morning, again didn't happen. Excuses were given each time, which seemed there was more important happenings going on at the garage.
The car was eventually returned on the Saturday. The absence of the car resulted in a days loss of wages.
The work was inspected by a mechanic who confirmed a satisfactory completed job, but questioned their timescale on the job.
Overall we do not recommended Quick Lane(Trust Ford) as they take the job and then attend to the job when they are ready, ignoring the actual time frame agreed.
I also do no recommend using Clickmechanic. A poor experience were we had to chase them to chase the garage. They obviously also took whatever the garage told them at face value and fed us with these false deadlines. The 2 helpline operators didn't seem concerned at the whole saga, no apologies have been given from the garage or clickmechanic.
In conclusion, a very poor experience, false timelines are given for job completion and I will be using a local garage in the future.
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Reply from Quick Lane(Trust Ford):

you obviously did not understand the time scale of the job you booked in for

Richard
28th May 2021
Toyota RAV4 MOT with collection & delivery
Major Service
Windscreen wiper blades (front - all) replacement
Replace front Brake Pads
Replace Rear Brake pads
Overall
Quality
Punctuality
Communication

Punctual friendly and got the job done very pleased .Having the car collection makes services a lot easier

Nicola
24th May 2021
Mercedes-Benz A-Class Full Service
Windscreen wiper blades (front - all) replacement
Carried out puncture repair
Carried out Brake Fluid Change
Overall
Quality
Punctuality
Communication

Very happy, really good communication. Guy that collected the car was great

Nick
23rd May 2021
Renault Trafic Plug-in Diagnostic Inspection
Supply and fit ABS Sensor
Supply and fit Track rod end and carry out Alignment
Overall
Quality
Punctuality
Communication

Great service from start to finish . Arrived on time and carried out more work that originally went in for on the same day. Thanks

Claire
21st May 2021
Volkswagen Polo Electric window winder mechanism replacement - front (both)
Overall
Quality
Punctuality
Communication

Brilliant service. My car was picked up at 8.30am and I had it back by lunchtime with 2 working windows

Darren
20th May 2021
MG TF Starter motor replacement
Overall
Quality
Punctuality
Communication

A1 excellent service will use again work excellent very happy with work