Walsall Performance Centre , West Midlands | ClickMechanic

Book Mark

(11 ratings)

  • 25 years professional experience

  • 54 completed bookings

  • Active since May 2020

Qualifications

  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified
  • Hnc

Walsall Performance Centre , West Midlands | ClickMechanic

Mark C
Walsall Performance Centre comes as a combination of youth and experience under one roof.... coupled with a savvy business manager we know what the customer wants and ensure that the cowboys in this industry are scrubbed out by providing a 5 star service helping customers where we can as well as putting quality and affordability at the forefront of our business ethic
Jon
3rd July 2020
Land Rover 110 Defender Clutch replacement
Overall
Quality
Punctuality
Communication

Mark and his team have been excellent. Great service arrived on time, kept me informed and also spotted another fault which they informed me about before doing any work.

Nicholas
1st July 2020
Vauxhall Zafira Timing belt replacement
Alternator belt replacement
Overall
Quality
Punctuality
Communication

Yes very explains what has been done and if any other works needs doing very cheap and don't rip you off

Reply from Mark:

Hi Nicholas,

Thank you so much for your kind words, it's always a pleasure to deal with genuine and grateful customers, we would be delighted to carry out any work for you in the future.

Kind Regards
Mark
Wpc

Timothy
30th June 2020
Audi A3 Electric window winder mechanism replacement - rear (driver side)
Overall
Quality
Punctuality
Communication

Walsall performance Centre delivered on quality, punctuality and communication. Will definitely be using them again if the need arises. Would recommend to anyone who needs swift affordable repairs to any part and on any make of vehicle.

Reply from Mark:

Hi Timothy,

Were so glad your happy with your minor repair, it was a pleasure to work on such a well maintained vehicle, please take this as an impressed "well done" for the care you take with such a beautiful car !... would be more than welcome to work on your car and work with you anytime in the future ! 5☆ Customer

Regards
Mark
Wpc

Laurence
22nd June 2020
Honda Jazz Diagnostic Inspection
Overall
Quality
Punctuality
Communication

He arrived late, when I tried to contact him his number was not in service.

When he did arrive he did a good job at locating the issue. He then said he would send a quote through the next day on the cost of the work.

I has been over a week and I have had no contact from him at all about fixing the issue, since then he has simply charged me the full amount for the diagnosis. A simple phone call saying he could not complete the job would suffice rather than just ignoring me.

Reply from Mark:

Hi Lawrence,

We did try to communicate with you and we left 2 voicemails on the number supplied to us, we asked on the voicemail to contact us, after we didnt recieve a call back we assumed that the work had been done in house or you had used another garage hence not chasing you, I do recall on the day your happiness at the level of service, we do not have control over the charging system as it is automatically charged straight after we close off the job, we had to close off the job in order to move onto a quote which we did complete and try to get back to you with, very disappointed that this wasnt given to us direct to resolve rather than a public review, I do hope your issue was sorted out regardless.


Regards
Mark
Wpc
Read more

Carol
21st June 2020
Mercedes-Benz B-Class Clutch replacement
Overall
Quality
Punctuality
Communication

Mark was amazing, came across a hiccup which he rectified, very professional, always keep me informed, HIGHLY reccomend him and his team, Im a very Happy Customer indeed.

Reply from Mark:

Hi Carol,

Was a pleasure to work on your beautiful Mercedes, and very understanding that not all jobs go according to plan!... would be an honour to complete anymore work for you !

A☆ customer!!!

Regards
Mark
WPC

Lynn
15th June 2020
Ford Fiesta Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Mark was great, listened to me, explained my options and told me that he would get back to me the next morning with a quote. Really pleasant guy very made it easy to discuss what was needed and I know nothing about cars.

Pamela
12th June 2020
Vauxhall Corsa Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Mark explained quite clearly the problem. He arrived within the two hour slot. Pleasant and efficient.

Reply from Mark:

Thank you Pamela, was a pleasure to meet you and diagnose your vehicle, please bear us in mind for future work :)

David
10th June 2020
Renault Clio Timing belt replacement
Overall
Quality
Punctuality
Communication

They was very good they collected my car and returned it next day excellent

Reply from Mark:

Hi David,

It was a pleasure to work on your vehicle, you kept your car in good working order prior to collection and were knowledgeable enough to bring it to a qualified garage, would be happy to complete further work on your car !

Richard
8th June 2020
Porsche Boxster Major Service
Overall
Quality
Punctuality
Communication

The work carried out was fine but I still have not had my service log book stamped i find this not acceptable as I paid for everything up front,please can you get this sorted.
Mr polos

Reply from Mark:

Hi Mr Polos,

We have recieved your request and have contacted you, we will arrive and stamp your book, we apologise for this as most services do not have the books with them so we assume they dont need doing, please rest assured this will stamped Saturday 13/06/2020

Ronnie
2nd June 2020
Alfa Romeo GTV Clutch replacement
Overall
Quality
Punctuality
Communication

He picked my car up on Friday and returned it today Tuesday Ronnie manboard 32 alice street Bilston

Reply from Mark:

Hi Ronnie,

What a pleasure to work on a beautiful classic Alfa Romeo 3.0 !!.... once your clutch was done it purred like a kitten, quite simply put... they don't make em like that anymore !