Buchanans Garage did a first class major service and MoT, David communication was excellent and kept in contact throughout, the door 2 door service is brilliant

Mechanic was very professional and helped me make the right decision on the next step in sorting out my vehicle

Started off ok. Mechanic arrived in allotted time. Car also returned ahead of schedule. On the face of it seemed to do a good job...However and unfortunately that's kind of where it ends. Car went through it's MOT from Arnold Clark on 22/06/20. There were 3 advisories reported. Both Front and Back Brake Pads and Rear Driver Side Tyre would need attention in near future. None of which was mentioned in the service report. I would point out here also, that it was my intention to have the Mechanic in question carry out the work on these. More importantly however in these days of Covid19. Cleanliness was scant, to say the least. No seat coverings, found the Steering Wheel, Gear Stick and Hand Brake all sticky to the touch. On self sanitizing same, the the sanitizing wipes were covered in Oil / Grease. A worrying development to be perfectly honest. Lastly my service book was filled in, in ink, but has not been stamped. All in all, not the greatest car service experience of my life. Read more

They were excellent. Friendly and courteous . Did a great job on my jeep . Had the fan belt replaced . Efficient

Great service and kept informed at every turn. Part was difficult to get so advised me as soon as this was known but still got the car back the following day. Picked up and dropped off from my house. Would recommend

David was great. He was quick to rectify an issue with faulty replacement part. Would definitely use again.

Service light still displaying should be out,requires to rectified
Steering wheel left covered in dirty condition
No date in log book
Would have preferred to have been advised of total cost before money taken out of my account
Was suprised mechanic did not know that the engine in a Twingo is at back

Had full service done,no issues with workmanship, having car picked up from house was useful also. Then dropped back off, good service and will use again .

Full service apparently carried out with rear brake pads replaced and the only issue was that a new rear caliper was needed on the drivers side. Two weeks and only 200 miles later a VAG specialist stated that the passenger side rear coil spring is broken, there is a problem with the passenger side shock absorber, a ball joint bolt is snapped on the drivers side and a spring is missing from the rear caliper that was fitted by the clickmechanic. Surely some if not all of these faults/repairs would have been noticed during the service.

No complaints at all, great communication and work carried out as stated in quote