Westbere Garage , Kent | ClickMechanic
(40 ratings)
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25 years professional experience
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173 completed bookings
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Active since July 2019
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
Westbere Garage , Kent | ClickMechanic
Gary F
16th December 2020
Skoda Rapid Spaceback Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Ernie was considerate and went out if his way to ensure that my vehicle was collected, serviced, MOT'd and returned on the same day.
Excellent service.
24th November 2020
Vauxhall Vivaro Major Service
Overall
Quality
Punctuality
Communication
Very good and willing to help. Professional reloable operation. Much appreciated.
12th November 2020
Audi Q3 Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Good job - work completed as required . The mechanic kept me up to date on progress
7th November 2020
Peugeot 207 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Car picked up for MOT and service at 8am. Didn't get call until end of day to let me know had failed MOT. Communications were vague from the caller (the owner?) about the reasons for failure and the work needed to get through. Left car with them for another day, to do some extra work to get through MOT (successfully) but still wasn't made aware of situation until late in the day. Car arrived back about 6pm. Whilst the work may have been good, the communications were appalling.
Also didn't realise the garage was 21 miles away when booking. That's not their fault - my fault for not checking ClickMechanic better.
But that's a gallon of petrol out of my tank.
Won't be using garage again and will be double & treble checking ClickMechanic before booking again. I expected a local mechanic to visit. Not a garage in another town.
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7th November 2020
Peugeot 307 Radiator replacement
Overall
Quality
Punctuality
Communication
I didn’t meet the mechanic . So far I am happy with the work carried out, but I haven’t driven very far yet .
6th November 2020
Mercedes-Benz C-Class Thermostat replacement
Overall
Quality
Punctuality
Communication
Service received from Wesrbere garage has been exemplary. Superb communication and turn around times.
22nd October 2020
Ford Mondeo Water pump replacement
Timing belt replacement
Overall
Quality
Punctuality
Communication
Very happy with the service only one thing lack of communication with me
14th October 2020
Mazda Mazda6 Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
They did a fantastic job & would recommend you to family and friends
I am very happy with the work & the price was fair
7th October 2020
Vauxhall Mokka Car Won't Start Inspection
Customer to replace battery under own warranty
Overall
Quality
Punctuality
Communication
Excellent service. Very nice people to deal with. Car fixed, valeted and returned on time.
21st September 2020
Jaguar XF Wheel bearing replacement - rear (passenger side)
Overall
Quality
Punctuality
Communication
Excellent job, can't fault the staff and the owner (Ernie). Would highly recommend.
Our customers are proud of the top quality, professional and friendly service that we offer. We pride ourselves in high customer satisfaction.
This is why we are continually investing in a new technology training and equipment that enable us to deliver excellent service to our customers. Be rest assured, your car will be looked after by our highly qualified technicians.
We offer the same quality level servicing that you would experience at the main dealer. But we offer you the personal touch, we are a family run business and pride ourselves in high customer satisfaction.
By using Westbere Garage you will be treated as an individual, and you can rest assured with our company policy: “Top Quality Service, Nothing Less” Read more