Onestopcarshopuk Ltd , Derbyshire | ClickMechanic

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(33 ratings)

  • 20 years professional experience

  • 121 completed bookings

  • Active since June 2019

Qualifications

  • Public liability insurance
  • Self taught for 10 years

Onestopcarshopuk Ltd , Derbyshire | ClickMechanic

Jake S
Onestopcarshopuk ltd have a dedicated PREPERATION centre based in Ilkeston Derbyshire! As well as a strong car sales pitch, we have many other areas in the business such as the workshop, vehicle recovery, diagnostics facilities and more! With 20 years combined experience within the workshop, we sure can help you keep Motoring!
Ivan
24th February 2021
Mercedes-Benz S-Class Car Won't Start Inspection
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Communication

Jake came round sat in the car turned the key told me it's not worth fixing as the repair would cost £1500, he did not even connect a diagnostic tool to it and offered me £400 we agreed on £450 thought I would cut my losses, he told me that he would be breaking the car, I have just seen the car on his website for sale at £2495, not happy

Reply from Jake:

Dear customer,

The vehicle in question is still NOT repaired. It was placed onto the website to generate a HPI report and is certainly not even ready for sale.

Yes it is being repaired as we decided to gamble with this vehicle and so far have spent £1300.00 and it is not yet running.

Regards

Roger
28th January 2021
Volkswagen Golf Diagnostic Inspection
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Jake was professional with good communication on the problem. Very knowledgeable and helpful.

Jane
27th January 2021
Renault Scenic Electronic Throttle Control Inspection
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Jake was fantastic bless him and notified us of other problems that need attention.was very thorough and explained everything to my partner. The car isnt worth repairing to be honest.thankyou jake.

Michael
4th January 2021
Citroen Grand C4 Picasso Diesel particulate filter (DPF) forced regeneration
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Communication

I was not really happy, they went to our house and checked my car for like 30 minutes or less, only to refer me to my car dealer as they cannot be of help, yet charged me for £99.68. Ridiculous!

Reply from Jake:

Dear customer,

Your request was for a DPF regeneration. Upon entering your vehicle the engine light was illuminated and the service light. The screen also stated ENGINE FAULT repair immediately and PARTICULATE FILTER FLUID LOW.

You are meant to inform us of faults prior to repairs or attempts to repair as this can cause issues upon job completion.

Your technician travelled nearly 110 miles to your address to find that the faults you hadn’t specified were clear on the vehicle.

We therefore performed an in depth diagnosis to find the faults and be positive of them. You was very happy at the time to find these faults however you requested the diagnostic for free? This is not possible.
The terms clearly stated this on your conditions.

For quality your technician did a full vehicle scan, the punctuality you technician was early to your address, communication you was contacted fully on the day.

We find this review poor from a customer.
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Elliot
1st January 2021
SEAT Alhambra Diagnostic Inspection
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Communication

Jake was great. Quickly diagnosed the problem and why it was also leading to battery draining. Advised to get a replacement fixed and where a cheaper more reliable part could be obtained.

Andrew
1st January 2021
Peugeot 107 Car Won't Start Inspection
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Communication

Jake was excellent and identified the issue with the car not starting. Key fob was the issue.

Evice
1st January 2021
Ford Transit Car Won't Start Inspection
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Punctuality
Communication

Jake knew the problem straight away even before we got to the car. Very knowledgeable too.

Tom
7th July 2020
Chrysler 300C Electronic Throttle Control Inspection
Vehicle Health Check
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Communication

Very friendly. Sorted the problem. A fixed time would have been helpful, but no problem.

Eddie
5th July 2020
Mercedes-Benz E-Class
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Communication

Jake was very knowledgeable, professional and informative. He kept me fully updated about my MOT.

Aamir
22nd June 2020
Toyota Avensis Diagnostic Inspection
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Communication

fine. the guy guided well. he was honest in his suggestions. i will recommend him to others as well.