Autotek , Somerset | ClickMechanic

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(23 ratings)

  • 20 years professional experience

  • 62 completed bookings

  • Active since November 2014

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified
  • Other Qualification
  • ATA Level 2 Accredited
  • Other Accreditation

Autotek , Somerset | ClickMechanic

Lucas O
I started my mechanic work for Skoda, where I held an apprenticeship under the master engineer at Skoda. From there, I worked for BMW specialists, and following my time with BMW, my business partner and I have started our own independent shop where we to both mobile and garage repairs.
Andy
28th January 2017
BMW 1 Series Gear Selector And Transmission Inspection
Gearbox oil replacement
Overall
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Punctuality
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Very good service. Took the car to their premises, diagnosed fault and fixed it

Philip
6th January 2017
BMW Z3 Plug-in Diagnostic Inspection
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Punctuality
Communication

Very knowledgable as to what the problem was, it would need further investigating

Lee
10th October 2016
Ford C-MAX Alternator replacement
Different fittings required more time to carry out the repair
Overall
Quality
Punctuality
Communication

Car was collected later than time booked. The repair was also supposed to be done at our home but car was taken away and returned far later than the 1 hour estimated for the repair.

While the work was completed., it took far longer and was more expensive than quoted would not use again or recommend.

Reply from Lucas:

HI i am sorry to hear that you are not fully satisfied the reason for the delay was that part did not match your car so we were unable to fit it we have phoned and made you aware of this issue before proceeding further at witch point you could refuse and car would get delivered back to you at no charge . We took extra time and effort to find you a good matching part that would do the job.

Dave
3rd October 2016
Vauxhall/Opel Antara Starter motor replacement
Overall
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Lucas was first class sorted my car out and brought it back the same day brilliant service will definitely use him again.

David
2nd October 2016
Toyota Hiace Pre-purchase Inspection
Overall
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Helped me decided on buying a campervan, peace of mind and possibly saved me heart ache and money in the long run.

Nathan
19th September 2016
Ford Fiesta Camshaft drive belt and Water pump replacement
Original water pump impeller chipped cooling system flush and pressure had to be performed before new parts installed
Overall
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Good quality of work and friendly mechanic. Only issue was punctuality picking up and dropping off the car.

Katie
10th September 2016
Citroen Xsara Picasso Clutch replacement
Guide tube replacement due to damage unable to reuse
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Communication

very good job would definitely recommend

Stewart
4th September 2016
Volkswagen Golf IV Water pump replacement
Timing belt replacement and components chemical engineering wash as contaminated with oil on timing end turbo charger pipes cleaning
Overall
Quality
Punctuality
Communication

I had conversations with the mechanic before scheduled arrival, and they seemed pretty clued up on what needed to be done.
I was advised that the repair would cost a little more than what was quoted by Click mechanic, but not by how much.
The mechanic asked if they could pick the car up and take to garage, at no extra cost, instead of fixing at the house, which I agreed to.
The collection time should have been between 08:30 and 10:30, the mechanic arrived at 12:15 and the car was returned at 18:00
Unfortunately I wasn't at home when the car was collected or delivered back.
With the car needing a water pump replacement, I wasn't expecting it to be driven 15 miles! The mechanic rang to ask if the car could be brought back the next day! I needed the car for work that evening, so that wasn't happening.

The car was delivered back to the house, but no invoice was left.
The temperature sensor on the car is now going mad, so i will have to replace that myself,I presume.
And then to be landed with a bill that is over TWICE the amount of quoted repair, plus my fuel costs for the car to be driven to the garage and back, I am NOT impressed at all.
I was given a slightly more expensive original price by another garage, and if I had thought the car could be driven safely I would have taken it there and had the work done.
I was initially impressed with how Click Mechanic worked, but after this, I will not be using their services agin or recommending them to anybody.
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Steve
13th May 2016
Nissan X-Trail Clutch replacement (Plate, cover & release bearing)
Gear oil replacement fly wheel remove and chemical clean as old clutch plate was damaged and got stuck behind dm fly wheel
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Competitive price. Simple, convenient and easy to use service. One satisfied customer!

Russell
10th May 2016
Toyota Aygo Clutch replacement (Plate, cover & release bearing)
Overall
Quality
Punctuality
Communication

Lucas went the extra mile to fix a difficult fault.
What I suspected to be a clutch problem actually was being caused by the gearbox.
Lucas sorted the problem.
Great service.
Very knowledgeable mechanic.