Advance Auto Electrical , Somerset | ClickMechanic

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(25 ratings)

  • 25 years professional experience

  • 65 completed bookings

  • Active since March 2019

Qualifications

  • NVQ Level 3 Qualified
  • Other Qualification
  • Other Accreditation

Advance Auto Electrical , Somerset | ClickMechanic

Leigh G
Welcome to Advance Auto Electrical. We are a local independent Auto Electrical company, we offer a comprehensive range of mobile services to customers throughout the South West and Wales.

With our specialist diagnostic equipment and knowledge we are ready to diagnose and fix your vehicle. Being Auto Electrical company we specialise in diagnostics and have Main Dealer diagnostic tooling for most manufacturers. For more information please visit our website.
Barry
19th August 2019
Peugeot 207 SW Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Unable to say as until the part is fitted I cannot confirm the diagnostics where accurate.
Mechanic was late no apology offered.
Also stated he could fit and reprogram the BSI unit I have purchased as he recommended but he has not responded to any phone calls or click mechanic chasing.
I am not impressed with the mechanic or click mechanic process and would not use in the future.

Paul
9th August 2019
MINI Mini Coupe Diagnostic Inspection
N/S/R Lamp Holder Repair. N/S/R Lamp Cluster Repair.
O/S/R Lamp Holder Repair. O/S/R Lamp Cluster Repair.
Overall
Quality
Punctuality
Communication

Leigh was spot on with his knowledge and explanation of the problem and fixing it.

Tomas
31st July 2019
Citroen Grand C4 Picasso Diagnostic Inspection
Labour.
Overall
Quality
Punctuality
Communication

Leigh was late, didn't resolve my problem at all, forgot to put the sensor back in, now I have a fault on my dashboard, promised to come back next day but didn't and didn't answer my calls.

Reply from Leigh:

Hi Tomchikas,

I’m awfully sorry we have not met your expectations and that you felt compelled to write a bad review.

We have spoken on many occasions and you have not voiced any concerns regarding the above mentioned issues.
The only issue you have raised, was regarding the charges you incurred. This of course was explained and was due to you cancelling your second appointment in order to fix the faults outlined in our report yourself.

We take customer satisfaction seriously and would like to hear about your experience so we can improve our service. In parallel if you would like us to book you a free visit to inspect any issues you are having.
Please do not hesitate to call and we will have an engineer with you the same day.

Kind Regards,

Rob
Advance Auto Electrical
0800 009 6603
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Dylan
29th July 2019
Volkswagen Polo Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Leigh was great. Gave a clear diagnosis and was a great communicator. We spoke via text and phone and he was always fast to respond

Gareth
17th July 2019
Mercedes-Benz C-Class Plug-in Diagnostic Inspection
E.C.U Removal, Bench Test / EOL Data Wipe.
Overall
Quality
Punctuality
Communication

Leigh was very knowledgable and kept me informed the whole time. Would recommend him and would do repeat business with him.

Adele
16th June 2019
Peugeot Bipper
Overall
Quality
Punctuality
Communication

Leigh was tenacious and did not give up until he found the fault. 3 other mechanics were unable to find. Great service and a pleasure to work with. Will definitely recommend as he drove from Western supermare a few times to south Wales to sort out our problem. He kept us in the loop each step of the way. Explaining as he went along.

Roy
3rd June 2019
Vauxhall Meriva Electric window winder mechanism replacement - front (passenger side)
Overall
Quality
Punctuality
Communication

the lad did a great job the window works perfect now. very friendly and knowledgable.

Frederick
1st June 2019
Jaguar X-TYPE Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Leigh did the diagnostic test very well ,he said the EGR VALVE needs replacing.

I have contacted you 3 times for a quote to do this job and im still waiting after a week , I am very disapointed with that side of your service.

F N Butler

Richard
30th May 2019
Honda Civic Major Service
Overall
Quality
Punctuality
Communication

Leigh was professional and friendly. I was looking for a full-service that he managed to carry out in just a couple hours. Thank you

Gerald
29th May 2019
Kia Picanto Engine oil & filter replacement
Overall
Quality
Punctuality
Communication

Thanks to Leigh.great job changing the oil .
Friendly and efficient.
Arrived on time .
No message.all tidy afterwards