Paul Goncalves , London | ClickMechanic

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Book Paul Goncalves

(12 ratings)

  • 10 years professional experience

  • 31 completed bookings

  • Active since September 2018

Qualifications

  • NVQ Level 3 Qualified

Paul Goncalves , London | ClickMechanic

Paul G
At Unique Motors, we pride ourselves in providing the highest quality standards on all jobs. With safety always in mind, we ensure our customers that your car exceeds at quality control. My passion for cars since a young age lead me to begin my career as an apprentice and graduated with an NVQ Level 3 in 2008. I stayed with the garage to build my knowledge and experience with all different makes and models. I opened Unique Motors 2 years ago and continue to work on all makes and models providing a wide service of repairs and diagnostics.

Foysal
9th December 2018
Volkswagen Jetta Gear Selector And Transmission Inspection
Replace dsg gearbox oil
Overall
Quality
Punctuality
Communication

I’ve used click mechanic a couple of times now, and both experiences have been fantastic. Both Mechanics communication was great and was very polite and helpful and work was carried out on time and without any fuss very honest. Thank you very Paul (mechanic) and click mechanic

William
6th December 2018
Volkswagen Golf Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Absolutely awesome

Delighted with all the work

Punctual

Polite

Knowledgeable

Steve
4th December 2018
Fiat Grande Punto Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Great - good communication and efficient job for the MIT and service . Many thanks Paul

Binita
27th November 2018
Vauxhall Corsa Oil top up
Oil pressure switch replacement
Overall
Quality
Punctuality
Communication

Very good and professional and speedy. Kept me updated about arrival time as well.

Norman
17th November 2018
Volkswagen Golf Auxiliary drive belt replacement
Timing belt and Water pump replacement
Overall
Quality
Punctuality
Communication

Paulo was excellent, did everything and cleaned the car before Re delivering. Very happy with the service .
Norman patterson.

Ian
8th November 2018
Audi A5 Exhaust temperature sensor replacement
Overall
Quality
Punctuality
Communication

Clear briefing
Pleasant approach
good explanations
technically stong

Artur
4th November 2018
Toyota Prius Brake discs and pads replacement - front (both)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

Everything went fine. I can only recommend the guy. Thank you for the very great job.

Reply from Paul Goncalves:

Hi Artur,

Thank you for your feedback.

Kind regards,

Paul

Paul
4th November 2018
Ford Fusion Gear Selector And Transmission Inspection
Remove and refit gearbox actuator
Strip clean and rebuild actuator housing
Overall
Quality
Punctuality
Communication

How best to describe Saint Paul the mechanic?

I'll start with the problem. I had visited my mother one afternoon and on setting off to return home, my car had displayed a warning light. So I switched off my engine and tried to restart it to see if that would clear it.

Big mistake.

The car wouldn't start and so I decided to call out the RAC to investigate and resolve the issue.

They couldn't. Although not for the want of trying.

To be fair, the car was being very temperamental and started when it wanted to and wouldn't when it didn't so diagnosing the issue was difficult, although I knew it was something to do with the transmission.
Unfortunately, the RAC mechanic wasn't too au fait with semi automatic transmission cars, still he managed to get it going and I gingerly drove it home.

Having used ClickMechanic before, I knew that in order to get someone trustworthy, this was the place to go and I am so glad I did.

I was assigned Saint Paul the mechanic and on his arrival I told him my issue and he immediately knew what the problem was likely to be and how best to resolve it.

He was very warm, friendly and welcoming in his manner and explained things in a way that gave me tremendous relief, because it gave me confidence that his having isolated the problem would mean a speedy resolution.

After his inspection, it turned out that the warning light had nothing to do with the transmission issue and was a completely different problem, but it was decided that the car would have to go into a garage to get the transmission fixed because it was too big a job to handle on the roadside and so I decided that I wanted him to work on it and I arranged to get the car to his garage the next day.

On getting the car to him, he set to work and after a few hours contacted me to let me know it was ready and fixed.

When I returned to his garage he walked me through what he'd done in his friendly way and answered all of my questions clearly and thoroughly so that I could understand fully what had been done.

He was extremely patient with me.

He even went above and beyond the call of duty and rectified the issue that had flagged up the warning light for free.

Just because he believes in not only delivering a great service, but also great customer service (now you understand why I call him Saint Paul).

Since it's return I have had the car long enough to know that my car really has been fixed and is working sound as a pound now.

I will be putting the car in for a service soon and Saint Paul is where it will be going to, even though his garage is miles from where I live.

When you find a trustworthy mechanic, you don't want to lose them.

Thank you Saint Paul.
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Reply from Paul Goncalves:

Hello Paul,

Thank you so much for your feedback, I am truly overwhelmed by your comments.

I will always do anything I can to go above and beyond my customer's expectations. Not only in carrying out the repair but ensuring that the whole experience is as smooth, efficient and hassle free as possible.

It was a pleasure dealing with you and I look forward to seeing you in the future.

Kind regards,

Paul

Rizwanur
27th October 2018
Audi A3 Timing belt/chain replacement
Overall
Quality
Punctuality
Communication

Paul was very much a professional and explained everything in Great detail i wouldn’t hesitate in recommending him to a friend

Reply from Paul Goncalves:

Hi Rizwanur,

Thank you for your feedback, I really appreciate your comments. It's very important to me that my customers are informed and understand any repair that I carry out on the vehicle.

Kind regards,

Paul

Antonio
18th October 2018
Vauxhall Corsa Starter/ignition switch replacement
Overall
Quality
Punctuality
Communication

Paul was very good at fixing the car. Highly recommend his skills. I was very happy with the repair work he did.

Reply from Paul Goncalves:

Hello Antonio,

Thank you for your comments, I really appreciate your feedback.

Kind regards,

Paul