Essex Fleet Care Ltd , Essex | ClickMechanic

Book Essex

(127 ratings)

  • 21 years professional experience

  • 351 completed bookings

  • Active since August 2018

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified

Essex Fleet Care Ltd , Essex | ClickMechanic

Essex F
We have over 30 years experience in the industry as well as 20 years in the main dealer. Essex Fleet Care uses fully qualified and certified technicians to ensure our workmanship remains the best quality as possible. We are garage based with a full kitted workshop but we offer free local collection/delivery for your convenience!
Adrian
4th October 2019
Mercedes-Benz C-Class Automatic transmission service
Overall
Quality
Punctuality
Communication

Dan was very good. Sadly he couldn't fix my issue but gave helpful suggestions as to my next steps. Genuinely seemed to care and was disappointed he hadn't been able to sort for me.

Could be slightly better on communication as a predicted 2 hour ish timeline turned into 4 which left me a little nervous having given my car to a 'stranger'.

Would happily recommend him though.

Leon
28th September 2019
Ford Focus Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Yes very happy with the work carried out by the mechanic and was kept informed of progress

Richard
26th September 2019
Volkswagen Sharan Major Service
Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Arrived late, completed requested work but we were unsatisfied with the performance of the brakes and handbrake post work.
Submitted recommendations provided by Dan (Essex) back into Click Mechanic in order to improve things and now being ignored. Apparently the original work was more lucrative than the follow up.

Appalling customer service and communication skills. Have now had to book back in with ATS and will not be using Click Mechanic again in future.

Reply from Essex:

Sorry to hear that,
Unfortunately we are a mobile service and there can be delays due to traffic.
I did recommend you book it back in for various repairs but sometimes the jobs don't come direct to me but other mechanics too.
Sorry for the confusion.
Hope you got the repair done ok.

Hilary
9th September 2019
Smart fortwo MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Absolutely brilliant. Very courteous & polite & made everything so easy. I certainly will be using you again,
. Thank you.

Reply from Essex:

Thanks for the Reveiw Hilary , it was our pleasure.
Dan

Rachel
3rd September 2019
Skoda Octavia Flywheel replacement
Overall
Quality
Punctuality
Communication

Two mechanics arrived to replace the Flywheel in my car. I got on with the job and for a while I literally forgot there were working in the drive! They completed the job in less time that I was quoted for from other garages and my car is running smoothly again!

Thank you!

Fiona
31st July 2019
Honda Jazz Clutch replacement
Overall
Quality
Punctuality
Communication

Both guys were really friendly, polite and helpful. Great service! Car drives fine so more than happy with the work carried out.

Michelle
31st July 2019
SEAT Ibiza Clutch replacement
Overall
Quality
Punctuality
Communication

Thank you for a fast and efficient job. Two mechanics arrived, early, and had the job done in half the time I was originally quoted. Both were very polite and happy to answer any question I threw at them. Will definitely be using them again.

Karen
30th July 2019
Fiat Panda Clutch replacement
Overall
Quality
Punctuality
Communication

I really couldn’t be happier, Essex who came were really brilliant,super efficient did my new clutch in half the time been quoted at a garage.Also told me of another issue I had with the car so will definitely be booking back in with them and referring a friend of mine too.

Johnny
28th June 2019
Ford Transit Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication

Dan was the best mechanic i've ever met, friendly and knowledge of the work carried out, was on time as he said it will be, start the work straight on, done the job in the time he said, wich i wasn't sure he can do it all by himself, having several quotes saying they might take 2 days to replace the clutch kit on my transit, Dan finished the job in no time, very friendly and a nice chap to chat with, at first i was a bit unsure he can do it but seeing him working made me relaxed and confident, knowing he knows exactly what's involved, having all the tools he needed and really quick, made me leaving him a positive feedback and i already recommended him to everyone i know, he is the man you can all leave the car knowing is in safe hands, he beated all the mecanics i came across with in 15years, the best one so far and i don't think i will find someone better than him, i will book him for all the jobs i will have on my cars from now on, thank you very much Dan for the work carried out, the van was feeling like it came from the factory, and not to forget the most important bit - he cleand all the parts wich came across and all the bolts were treated with high quality grease wich i haven't seen not even in the big names garages, straightforward job and quick from Dan(Essex Fleet) really pleased with the job he carried, I'm over the moon, highly recommended to you all, thanks again Dan!!.

Tommy
28th June 2019
Nissan Qashqai Clutch replacement
Engine mount replacement - lower rear
Overall
Quality
Punctuality
Communication

Great service and clutch issue solved thank you! Friendly, helpful, good communication beforehand.