Queensway Autos Repairs Ltd , London | ClickMechanic

Book Omer

(989 ratings)

  • 30 years professional experience

  • 4413 completed bookings

  • Active since December 2017

Qualifications

  • Other Qualification
  • Other Accreditation

Queensway Autos Repairs Ltd , London | ClickMechanic

Omer H
We provide MOT tests, servicing and car repairs on all makes and models in Enfield and surrounding areas. Catering for customers in Enfield, Cheshunt, Barnet and Southgate, we offer quality car servicing and repairs as well as DVSA approved MOT testing at our garage.

Our team are all well-equipped with the right knowledge and experience to provide high class repairs on any make or model of car, van and 4×4. We provide a personal garage service for our customers, welcoming everyone with a friendly face and remaining professional whilst we deal with your car repairs. Our team know cars inside out and have worked in the auto industry on any make and model of vehicle, so whatever the problems you’re facing with your car, we’ll be able to help.


Whether you can make it to the garage or not is not an issue as we can also provide you with a free collection/delivery service if required.
Read more
Sean
27th March 2024
Nissan Leaf Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

No comment.

We value your feedback on the mechanic, please add more detail.

Bruce
21st March 2024
Citroen Grand C4 Picasso Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Brake discs and pads on all four wheels. The work seems to have been done to a good standard. Some of the comms around the return of the car was patchy. I got a call saying the job was finished and the car would shortly be returned. After waiting for an hour I rang and was told that the driver had been delayed on another job but was now on his way with our car. After waiting another half hour I rang and was told that the driver would call me with an update. The driver duly rang and told me that there was an issue with the job and he was taking the car back to the garage. This was an issue for me because I had to rearrange my immediate plans that were reliant on the car and I was also concerned that there was an issue with the quality of the job. The driver later rang to say that the issue had been fixed and duly returned the car and everything seems fine. None of this was a major problem, these things happen, but better comms, particularly to explain why the car had to go back to the garage, would have been reassuring and led to a better rating of the work. Read more

Reply from Omer:

HI thank you for your email
when you rang we did explain to you he driver is on his way but he rang in to tell us there is a light on on the dash and is on his way back
when he arrived it was the tyre pressure waring light that was on witch was nothing to do with the job but he was only trying make shore it was not something we done and returned the car with an issue
we managed to reset the light and sent the car back
thanks and regards

Jonathan
19th March 2024
Land Rover Range Rover Noise When Braking Inspection
Full Service
Rear pads and disc and rear calipers
Overall
Quality
Punctuality
Communication

Quality workmanship. Fixed a seized caliper on the day. Picked up and dropped off

Rj
16th March 2024
Audi TT Coupe Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

Superb service all the way through to the end. It's pretty stressful when your car decides to throw multiple problems at you at once, so I'm incredibly grateful when you get a mechanic that are sympathetic as well as pragmatic to what needs doing. Thank you very much guys, until next time 💪🏼

Paul
11th March 2024
Vauxhall Insignia Grand Sport Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

Great service as always picked car up and delivered back to me on time highly recommend.

Reply from Omer:

Your most welcome and thank you
Regards

Molly
8th March 2024
Citroen DS3 MOT with collection & delivery
Front discs and pads coil spring cv clips head lamp adjustment
Overall
Quality
Punctuality
Communication

The work was fine, but as it was an MOT it needed doing promptly. We book for a Friday which got cancelled that morning and moved to Monday which got cancelled again! Mot due to run out on the Thursday, got collected finally on Tuesday and said it had to be back no later than 2pm as finish work then. It came back at 3.15pm as work needed doing which inconvenienced us no end! We used click mechanic as thought it would be less hassle than taking to a garage around work times turned out very stressful! We had no time if we had wanted to shop around for work that was needed to be quoted on and had no choice but to let the mechanic who had the car do it as we were now running out of time. Also the car was half an hour away from work which used my fuel I thought the garages would be local. We won’t use click mechanic again Read more

Reply from Omer:

Hi
I am really sorry we informed you that my drivers dad been admitted to hospital and we informed you that we would collect the on Tuesday.

Which i came and collected personally my self and informed you that if it passes the Mot we would deliver the car way before 2 clock but unfortunately the car failed the MOT.

We had to order the parts in order to repair the car because we don't keep parts on site unfortunately the parts delivery is not on our control and would take a bit of time We kept on informing you as much as we can we can but apologise for the delays

Best regards
Noorr






.

Andrew
6th March 2024
Toyota AYGO Heater blower motor
Overall
Quality
Punctuality
Communication

Omer (and his staff) were extremely helpful from start to finish. Although there were some issues with parts and the job as a whole, which meant the job took longer than anticipated, I was kept updated throughout and they ensured that the work was completed to a high standard. I would definitely recommend Omer to friends, and may be looking for him to do some additional work based on this experience.

David
5th March 2024
Ford Grand C-MAX Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Towing charge
Overall
Quality
Punctuality
Communication

Really helpful - communication was excellent and clear, and really went the extra mile to make sure we got the car back the same day.

Craig
2nd March 2024
Mercedes-Benz B-Class DPF pressure sensor replacement
LABOUR
Overall
Quality
Punctuality
Communication

Absolutely faultless, cannot recommend highly enough. From start to finish the whole experience was exceptional.

Adrienne
1st March 2024
Ford Fiesta MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

I was very happy with the quality, cost and convenience of the service provided. I was able to continue to work whilst the car was picked up and dropped off. I will use this service again, I was very pleased.