I Tech Autos , London | ClickMechanic
(42 ratings)
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12 years professional experience
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102 completed bookings
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Active since November 2017
Qualifications
- Other Accreditation
I Tech Autos , London | ClickMechanic
I Tech A
15th December 2017
BMW 1 Series Valve stem oil seals (all) replacement
Overall
Quality
Punctuality
Communication
Good crew, good communication
13th December 2017
Chrysler Voyager Major Service
Thermostat replacement
Pre-heat/glow plugs (all) replacement
Overall
Quality
Punctuality
Communication
'I Tech Autos' were supposed to get to me between 08:00-10:00. They phoned at 10:10 to say they were stuck in traffic.. and would be another 11 mins.. they then arrived at 10:30.
I got a call at 15:50 to say that everything was done, except for the thermostat. Their supplier was going to provide that at 17:30.. could they get me the car next day lunch time. I said no good.. They said.. 11:00 tomorrow.. I said no good.. They said that they would try and get me the car for the same day, before 21:00 if possible. I said ok.
20:40, 'I Tech Autos' bought the car back.. They showed me the parts which they had replaced, and left.
The whole point of using the carmechanic service, is to get the job done on time and at a fixed price.. to have somone take the car away.. to not worry about it.
I would say, that the time part of this experience was not great at all.. neither was the keeping in touch part.
The mechanic did try to help, and did have a positive attitude.
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Reply from I Tech Autos:
Sorry about the delay but as you know the traffic on a406 can get busy without any notice considering the weather conditions this week there was not a lot we could have done.
Once again we do apologise for the delay
9th December 2017
Volkswagen Golf Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Excellent.
7th December 2017
Volkswagen Golf Heater matrix replacement
Overall
Quality
Punctuality
Communication
I am very impressed with your service and am happy with the work carried out.
I will use your service again.
I may have sent previously a wrong report by mistake.
6th December 2017
Audi TT Front brake pads (all) replacement
Front brake disc (both) replacement
Overall
Quality
Punctuality
Communication
Great service. My mechanic Picked up the car and dropped off. Showed me the work and checked I was happy.
6th December 2017
Toyota RAV4 Front wheel bearing (one) replacement
Overall
Quality
Punctuality
Communication
Yes he was friendly, and punctual and the work was completed professionally
Reply from I Tech Autos:
Thank you for your feedback. We hope to assist you again.
5th December 2017
Ford Ka Water pump replacement
Overall
Quality
Punctuality
Communication
My mechanic was very helpful and did a great job.
Reply from I Tech Autos:
Thank you for the feedback. Hope to assist you again.
1st December 2017
Honda CR-V Major Service
Overall
Quality
Punctuality
Communication
Service and MOT. Thoroughly recommend these guys.
Reply from I Tech Autos:
Thank you for the feedback. Hope to assist you again.
1st December 2017
BMW 3 Series Gearbox oil replacement
Overall
Quality
Punctuality
Communication
Very friendly and proficient garage with hospitality. Highly recommended. An issue with my gearbox (stiff gear shifting) in cold weather was imminently resolved and expertise recommendations with other issues. Thank you very much
Reply from I Tech Autos:
Thank you for the feedback. Hope to assist you again.
1st December 2017
Volkswagen Golf V Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Mechanic unable to complete task due to no fault of his own! Bonnet failed to open despite his efforts.
Reply from I Tech Autos:
Thank you for the feedback. Hope to assist you again.