Mark Askey Motor Services , Staffordshire | ClickMechanic

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(9 ratings)

  • 12 years professional experience

  • 32 completed bookings

  • Active since October 2017

Qualifications

  • NVQ Level 3 Qualified
  • Other Accreditation

Mark Askey Motor Services , Staffordshire | ClickMechanic

Mark Askey M
Mark Askey Motor Services is based in Newcastle, Staffordshire offering the local community with top class service. We are a part of the Good Garage Scheme for your peace of mind. We operate a 4 ramp workshop and also offer a ramp for class 4 MOT's. All makes/models & repairs are catered for by our team of mechanics and we have all the latest diagnostic equipment to diagnose pretty much any problem. We can offer both a local collection/delivery service or a free courtesy car for our customers.
Antonio
3rd February 2019
Alfa Romeo Giulietta Full Service
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Negative experience. I brought my Alfa Romeo there for a service and because I feel a noise accelerating when the car exceeds 70mph. As soon as you get there the mechanic makes you understand that you can not attend the job and that you have to leave and return a few hours later. I explained to him that I had already taken the car to an official Alfa Romeo workshop and I had been suggested to replace the tires to solve the noise problem. So I had already tried to replace the 4 tires but the problem was not solved. When I went to get the car from Mark Askey I was expecting him to tell me something different, that he had identified and solved the problem, instead, he only told me that I have to change the tires! I had already told him that trying with different tires the problem was not solved. I'm sure he did not do a thorough analysis of the problem. Read more

Reply from Mark Askey Motor Services:

You booked your vehicle service with us via click mechanic,. You were booked in for 10am but didn’t turn up until 11 am, we were trying to contact you as we have a busy schedule and we were trying to ascertain where you were and if you were still bringing your car to us, you didn’t answer your phone so we began working on the next job. When you finally arrived ,you asked us to road test your vehicle, we did a 10 mile road test with you along the a500,even though the vehicle was only booked in for a service.During this road test we found there was a noise when driving at high speed, on inspection of the vehicle following the road test, we found the vehicle had winter tyres on the rear, and odd ones at that! These are definitely not conducive to optimum driving conditions at high speed. and we advised you of this fact,.We are sorry you felt we haven’t resolved your vehicle ‘s issues , but other than replacing the tyres there wasn’t an issue to resolve. I am a reputable mechanic and not in the practice of finding problems with vehicles that don’t exist just to make a financial gain.
Kind regards,
Mark Askey Motor Services
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Philippa
29th January 2019
Toyota AYGO Battery replacement (vehicles without start/stop system)
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Fab job!! Changed my battery within 10 minutes! And came out in the snow! Thank you!

Kamran
17th September 2018
BMW 6 Series Plug-in Diagnostic Inspection
Brake pads replacement - front (all)
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Was knowledgeable but charged me.for the work what didnt need doing outside click mechanic charges . He charged me in cash not happy with this before this adam came wota top lad he was spot on

Chris
4th June 2018
Renault Megane Starter motor replacement
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Yes specialist in my type of car. They installed the new starter motor and the car works again. Success.

Dene
14th May 2018
Volkswagen Bora Electric window winder mechanism replacement - front door
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Very good not sure what else to put the system won’t except what I wrote. I was happy with the service

Basil
15th February 2018
BMW 3 Series Oil sump pan gasket replacement
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Mark Askey motor services was very good service would recommend them anyone. Pity the driver could not find us via satnav only took him to the end of the village, was half an hour late "Ha" " Ha"

Chris
13th February 2018
Citroen C2 Front road spring replacement
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Car picked up, repaired and returned on the same day, couldn’t have asked for better service than that

Jesse
10th February 2018
Ford Fiesta Timing belt/chain replacement
Parking brake cable replacement - primary/single
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Very punctual and carried out the work needed to a high standard. Would happily use this mechanic and click mechanic again.

Fred
7th January 2018
Chevrolet Captiva Timing belt and Water pump replacement
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picked car up and brought back later. very punctual.