Mechanic At Yours , South Yorkshire | ClickMechanic

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(1622 ratings)

  • 8 years professional experience

  • 4747 completed bookings

  • Active since May 2014

Qualifications

  • NVQ Level 3 Qualified
  • ATA Level 4 Accredited
  • IMI Member
  • Diagnostic Technician
  • Hybrid vehicles trained

Mechanic At Yours , South Yorkshire | ClickMechanic

Maz K
I started my career as a mechanic at BMW undertaking an apprenticeship which lasted 4 years. After learning all the tricks of the trade at BMW I then went onto Land Rover for 2 years further enhancing my skills. Being an entrepreneurial person I broke out by my self and became a mobile mechanic at the beginning of 2014 and haven't looked back since.
Jo
24th March 2024
Jeep Grand Cherokee Plug-in Diagnostic Inspection
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Maz was very friendly & professional. This was an initial diagnostic visit & I have booked him to carry out the required work.

Sarabudeen
23rd March 2024
BMW 5 Series Basic Pre-purchase Inspection
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Dear Click Mechanic Customer Support,

I am writing to express my dissatisfaction with the pre-purchase inspection service provided by Click Mechanic on March 23, 2024. I booked a pre-purchase inspection with the expectation that it would include a thorough examination of the vehicle, a road test, and a detailed report, as outlined in your service description and terms and conditions.

However, the experience I had with the mechanic, named Maz, fell far short of these expectations. Maz arrived at the agreed-upon location but failed to introduce himself, did not provide any form of identification, and did not communicate with me as the paying customer.
I was unaware of his presence until the vehicle seller informed me that the inspection was already underway.

Furthermore, Maz demonstrated unprofessional behavior by refusing to engage with me, stating that it was not part of his job to communicate with the customer. He neglected to perform basic checks, such as opening the car bonnet, despite the presence of visible issues such as a pool of water in the passenger seat. His dismissive attitude and lack of thoroughness were deeply concerning and unacceptable.

In addition, Maz spent a mere 5-6 minutes on the inspection before hastily concluding that a service was required without providing any substantive feedback or detailed inspection report. This level of service is wholly inadequate considering the significant fee of £102 that I paid for the inspection.

Furthermore, I received a highly unprofessional and rude message from Maz following the inspection, in which he criticized my manners without provocation. His message, “Learn Manners Mate. The report write-up takes up to an hour. Let alone the rest of the inspection,” was disrespectful and inappropriate. In addition to this In his latest communication, Maz has resorted to making personal attacks and using offensive language. He accused me of lying and even invoked religious sentiments, which I find deeply offensive and unacceptable. Maz’s behavior is not only unprofessional but also crosses the line into harassment and discrimination.

I strongly urge Click Mechanic to address the following issues:

1. Lack of professionalism and communication demonstrated by the mechanic, Maz.
2. Failure to adhere to the agreed-upon service description and terms and conditions, including the provision of a comprehensive inspection and report.
3. Inadequate inspection duration and oversight, resulting in a superficial assessment of the vehicle’s condition.
4. Disregard for customer satisfaction and concerns during the inspection process.
5. Inappropriate and disrespectful communication with the customer following the inspection.

I request that Click Mechanic thoroughly investigate this matter and take appropriate action to rectify the situation. This may include providing a refund for the substandard service rendered and implementing measures to ensure that such incidents do not occur in the future. As a paying customer, I expect to receive the level of service and professionalism that was promised by Click Mechanic.

Please acknowledge receipt of this complaint and provide a timely response to address my concerns. I look forward to a satisfactory resolution to this matter.

Sincerely,

Yoosuf
Read more

Reply from Maz:

Customer books a basic inspection, turns up himself expecting me to do a premium inspection and diagnosing faults as well! If you look at my previous reviews, I have done extra for customers not expecting anything because I believe helping genuine people is a good deed however this person was arrogant to begin with and thankfully I don't have FOOL written on my forehead.

Mark
19th March 2024
Skoda Superb Premium Pre-purchase Inspection
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The mechanic was excellent. Good communication and easy to talk to. Report was comprehensive.

Craig
19th March 2024
Hyundai IONIQ Premium Pre-purchase Inspection
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Maz carried out a pre-purchase inspection on a used vehicle, having never owned a hybrid before there were a few things I noticed during the test drive that I though I needed a second ( more qualified) opinion on. The inspection that was carried out was very thorough, we talked through my initial concerns and Maz was able to answer all my questions thoroughly, giving real world examples from his extensive experience which put my mind at ease with regards to the purchase. I can’t fault the service and will definitely consider click mechanic for any future needs.

Chi
14th March 2024
Land Rover Range Rover Velar Premium Pre-purchase Inspection
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Maz was fantastic!! He went to inspect the car a day earlier than I originally booked to make sure the car is up to scratch before I make a long journey from Kent to Rotherham. Very friendly, informative and thorough. Highly recommend him and he has given me the utmost peace of mind ahead of my journey to go collect my new Range Rover Velar tomorrow.

Joel
12th March 2024
SEAT Alhambra Premium Pre-purchase Inspection
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Maz was absolutely fantastic, kept in constant touch with me throughout the process.

He carried out a really thorough inspection and really helped provide some much needed reassurance. He gave me lots of professional advice, was extremely friendly and knowledgeable.

I would recommend him to anyone, was a top quality service.

Conor
12th March 2024
Porsche Cayenne Premium Pre-purchase Inspection
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Maz picked up my last minute booking very quickly and contacted me quickly afterwards about the car and the report came quite soon after that. The verbal and printed report had good detail. All of this gave me the confidence to do a deal over the phone and buy the car blindly from Northern Ireland. As a remote buyer, the report was invaluable in allowing me to buy the car and compete against local buyers. When I collected the car, it was as described, actually better. Having had several of these reports in the past, Maz seems to be a heavy scorer, marking some items amber, where others would probably mark it green. However, Maz was very happy to speak after the report and clarify why he scored things the way he did and still offered the confidence to purchase with "eyes open" Read more

Stephanie
1st March 2024
Peugeot 107 Standard Pre-purchase Inspection
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Maz was fantastic, very friendly and always kept on touch. Called to give a full and detailed report after the inspection (as well as as sending over a written one.) He also did me a favour and took pictures of some bodywork issues on the car with no extra charge. Very clear that he prides himself on going above and beyond for his customers and it shows.

Would 100% recommend Maz, excellent to deal with from start to finish.

Kurt
28th February 2024
Peugeot 2008 Crossover Basic Pre-purchase Inspection
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Maz was great. I had a unique situation with me being in the States and purchasing a car site unseen over in UK. Maz was my “lifeline” in a way. I would recommend Maz anytime to anyone.
Cheers!
Kurt

Faz
25th February 2024
Peugeot 2008 SUV Plug-in Diagnostic Inspection
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Maz was very helpful and informative about my vehicle diagnosed the problem and suggested ways to remedy it.