P Barry Autos , Tyne and Wear | ClickMechanic

Wrench hand blue
Book Paul

(15 ratings)

  • 15 years professional experience

  • 28 completed bookings

  • Active since May 2014

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified
  • ATA Level 3 Accredited

P Barry Autos , Tyne and Wear | ClickMechanic

Paul F
Has worked in multiple dealerships in the past, worked longest for a Vauxhall dealership.
David
2nd September 2017
Hyundai i20 Clutch replacement
Overall
Quality
Punctuality
Communication

First class service and communication for clutch repair from both ClickMechanic and Paul the repairer.
Would recommend certainly in the Newcastle area.

Ian
22nd July 2016
Nissan Primera Diagnostic charge only , no parts used
Overall
Quality
Punctuality
Communication

Arrived when Andrew said he would. Explained what he was going to do and communicated throughout the day. Worked on the car until finished.
His knowledge as a mechanic has no bounds. Very friendly and would recommend him highly.
Definitely would use him again.

David
30th March 2016
Volkswagen Scirocco Windows Inspection
Overall
Quality
Punctuality
Communication

Spent 10 minutes saying I need an alternator for the window. I then get the receipt through saying needs more time for wire diagnosis. The guy didn't even open the door to check the wiring. I paid £42.30 for a ten minute diagnosis and no confirmed fault to get replaced.

Tried contacting the service centre and they were pretty useless too telling me to fill in a form which will respond in 3 days. Glad to see how they deal with urgency. I said countless times how important it was to get my car repairs quickly but no one seems to care.

Glad I wasted £42.30 on your dreadful service

Jason
25th March 2016
Vauxhall/Opel Vectra-C Thermostat replacement
Overall
Quality
Punctuality
Communication

The mechanic was great it was click mechanic I had problems with they quoted wrong price so when Paul went for part it was more than they quoted cost me £30 extra as click mechanic had already charged my account I felt I had no choice but to pay as I would of had to wait for refund not the mechanics fault he did top notch work even gave me the old part as a souvenir 👍

Donna
15th October 2015
Peugeot 206 Heater matrix leaking engine coolant , coolant system is pressurised by the engine gases
Overall
Quality
Punctuality
Communication

Mechanic arrived sharp even though booked late the night before very knowledgeable great service

Raymond
24th August 2014
Ford Fiesta Rear brakes shoes overhaul
Front brake pads overhaul
Overall
Quality
Punctuality
Communication

very friendly, good worker did the job spot on next job comes up its yours.ray.

Grant
8th August 2014
Renault Clio II/Clio Campus/Clio Storia PAS drive/serpentine belt replacement
Overall
Quality
Punctuality
Communication

Very happy

John
3rd August 2014
Toyota Landcruiser/Prado Clutch plate, cover & release bearing replacement
Brake pad replacement
Collection and delivery
Overall
Quality
Punctuality
Communication

It would have been nice if he had rung the bell when he returned the car. Score of 3 below, I would 'suggest' but not recommend, this is not for everybody to have your car taken away by a stranger.

Tom
28th July 2014
Seat Altea/Altea XL Camshaft drive belt/chain replacement
Service - Minor
Overall
Quality
Punctuality
Communication

That car was collected at 9.30 by Phil, and he suggested it should be ready by 4.30. It was eventually returned at 6.15! There was no communication all day as to when it would be finished. I rang Paul (the original engineer assigned) on his mobile and he rang Phil for an update, and Paul then rang me back.
I was quite worried that either the car needed major work causing delays, or Phil had had an accident.
No of your support lines were answered and just automatically hung up after many rings.
I suggest these improvements, along the lines of other collect/service companies.
1. The engineer should have Click-Mechanic ID , a worksheet to show the planned work, and they should check the general exterior condition for pre-existing damage.

2. There should be a realistic completion/deliver time and a promise to ring if this is not going to be met.
3. The worksheet should detail the work done, i.e. a tick box selection of service items completed, and a stamp by the garage who did the work. I have no idea where the garage was, just told it was in Gateshead.
I can only hope the quality of work done is good, as a timing belt change is a major job with potentially damaging consequences if not done to a high standard.
Overall a poor experience.
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George
22nd July 2014
Vauxhall/Opel Zafira-A Starter motor and ign switch replacement
Overall
Quality
Punctuality
Communication

the whole experience of your service can only be recommended from first contact to completion of the job your staff were helpful and professional