Walton Service Centre Ltd , Surrey | ClickMechanic
(18 ratings)
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8 years professional experience
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49 completed bookings
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Active since March 2017
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
Walton Service Centre Ltd , Surrey | ClickMechanic
Dan R
21st March 2020
Ford Grand C-MAX MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Great job couldn't be happier
Happy to leave feedback but don't like being told to 'leave more' its like someone begging for appreciation
Reply from Walton Service Centre Ltd:
I’m sorry about that sir... but to review side of things is done through click and not direct from us at the garage. Sorry if it’s bothered you.. I will contact them about this so hopefully it won’t happen again
23rd March 2019
Kia ceed Steering rack gaiter replacement (driver side)
Steering rack gaiter replacement (passenger side)
Overall
Quality
Punctuality
Communication
Always fantastic. More than happy with the work.
They managed to do repairs the day after my car failed it’s mot. ( fri to carry out work on Sat) Very quick service, I was expecting to be told I would have to choose a different day.
12th September 2018
Jeep Cherokee Wheel bearing replacement - rear (both)
Overall
Quality
Punctuality
Communication
Mechanic was punctual friendly and done a great job at the quoted price
Could not have asked for a better service
21st August 2018
Citroen Xsara Picasso Clutch replacement
Overall
Quality
Punctuality
Communication
Dan was punctual very happy with the work carried fabulous service all done and dusted within 7 hours.
14th August 2018
Kia Picanto Oil sump pan replacement
Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Shocking experience. Firstly the first mechanic cancelled less than 12 hours before the scheduled appointment. I had to chase click mechanic fopr a replacement.
I gave click mechanic clear written instructions that only stipukated failure per the MOT report may be attended to. I was overcharged by over £150 for new ball and socket joints, which MOT report stipulated the dust covers to be replaced only, and furthermore not authorised for payment. Furthermore this amount was deducted from me debit card and a recurring payment set up! This is fraud and needs to be stopped. My bank are investigating the unauthorised deduction and sadly I will never trust Click mechanic nor their associates.
BE WARNED.
Read more
Reply from Walton Service Centre Ltd:
I’m sorry you had a bad experience but please next time you get work carried out by a garage make sure you liaise with the garage direct and not get a third party to do the talking as things get miscommunicated and therefore we end up where you are now.. the work was authorised by your friend and we have calls to prove this so please done slander us with this so called fraud act thanks
7th August 2018
SEAT Leon Brake discs and pads replacement - rear (both)
Timing belt and Water pump replacement
Overall
Quality
Punctuality
Communication
Work was completed on time despite their heavy workload. Mechanics were polite and friendly. However, there was an issue with a missing tick on their checklist after the car was returned to me. The mechanic came out again the following day (a Sunday) to double check his work to ensure it was completed correctly. Even though this can be seen as a negative, the fact that they were willing to double check their work before signing it off shows me their high level of integrity and professionalism and that is a big positive for me.
28th July 2018
Mercedes-Benz C-Class Replacment of driver side rear hand brake cable
Overall
Quality
Punctuality
Communication
Job done, brakes all working again. Would have preferred they collect and deliver, or at least run me home after I took car to them.
26th July 2018
Fiat Grande Punto Clutch replacement
Overall
Quality
Punctuality
Communication
Dan kept me informed throughout the day, he told me when my car was being collected, what work had been carried our and when it was being returned
21st July 2018
Land Rover Discovery 4 Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Very good experience. Collected car and returned it fixed 2 hours later. No hassle.
20th July 2018
Mercedes-Benz C-Class Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Took quite a long time to find the fault, but I am happy with the result, and have booked to have it fixed next week.
https://www.clickmechanic.com/mechanics/1544/walton-service-centre-ltd