Motatrust , Devon | ClickMechanic

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Book Motatrust

(11 ratings)

  • 30 years professional experience

  • 22 completed bookings

  • Active since December 2016

Qualifications

  • NVQ Level 3 Qualified

Motatrust , Devon | ClickMechanic

Stan A
I have over 30 years experience in the trade. I began it all with Ford in Cheshire where I completed my apprenticeship. Throughout the years I have had main dealer experience with Seat, VW and Vauxhall and also with various independent garages so it has offered me an all-round experience for all makes and models.

After a number of years of deliberation I set-up MOTATRUST in 2016. The garage offers full workshop facilities and has 2 bays. We offer a free collection/delivery service in the local area.

We offer services, mot, repair, tyres, exhausts, batteries, brakes and suspension..are some of our services.
Natasha
6th October 2018
Nissan Note Clutch replacement
Overall
Quality
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Don’t get me wrong he was lovely but he called me up with in the first hour saying he couldn’t find my lock nut and that they were specific Nissan bolts , charged me and an extra 80 pound ! Which was fair enough to then text me the next day to say my car was ready and when I arrive there was a fault with the car that wasnt there befor ! He was nice enough to keep it and fix it for free but when I pick the car up the next day I’m locked out of the Nissan connect , so I look for my car manual and low and behold In the glove box is the original Nissan lock nut ! So I was charged an extra 80 for nothing and I’m now waiting for Nissan to try and sort my code ! Safe to say I won’t use clickmymechanic again.

Reply from Motatrust:

Apologies regarding your feedback. Initially regarding collection of the vehicle the customer specified in one section the vehicle was driveable and in another that it wasn't. So recovery was made for the car at motatrusts expense. The vehicle was then pushed into the workshop so as regards a fault with the vehicle apart from the clutch we only had the customers word that there wasn't. Regarding the locking wheel nut key, we checked all over the vehicle as best we could but the interior was rather messy and full of childrens items, prams, and general rubbish. Rang customer and they expressed they didn't know if it even had one as they had only just purchased the vehicle. So on their authority had to smash the locks off hence the charge for labour. Regarding the Nissan connect, all clutch jobs involve the removal of the battery for a number of hours to avoid danger to the person working on it and to access areas for gear box removal. So apologies for being safe and removing any fire or personal danger hope you get your radio working. Many thanks Read more

Pascale
8th June 2018
Vauxhall Astra Timing belt/chain replacement
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Arrived on time. Mechanic was friendly and made the experience stress free and easy. Very happy worth the work.

John
26th March 2018
Ford Fiesta Diagnostic Inspection. Plugged in and had no faults found, removed and cleaned throttle body, checked temp sensor no fault found
Overall
Quality
Punctuality
Communication

USED MOTORTRUST,WOULD USE THEM AGAIN,HONEST AND RELIABLE. DID NOT COST AS MUCH AS I THOUHGHT.VERY HAPPY WITH THE WORK CARRIED OUT.

Daniel
10th March 2018
Nissan Juke Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

From the off my experience of using not only Click-mechanic but Motatrust Plymouth (Ivybridge) has been simple, straightforward and successful. The mechanic arrived ahead of the scheduled time and i was out but a quick phone call from him to say he was outside my property was a nice surprise. all the work was carried out as requested with clear guidance on what was required in the near future (work was a) brake pads front and rear b) full service c) MOT). And it due to me not knowing where my service booklet was he extended his services to me by way of ringing him when i find it so he can stamp it. great job guys keep up the good work!

in summary this service is fast, easy but most importantly trustworthy. i will be definitely using this service in the future.

The only downside is i didn't know that Click-mechanic offers 10% off for defence discount service card holders (which i am one) until i'd booked the work. i'll look more closely next time!
Read more

Reply from Motatrust:

Really appreciate the great feedback...thanks so much Daniel. Motatrust

Ian
5th February 2018
Vauxhall Insignia Front brake disc (both) replacement
Rear brake disc (both) replacement
Overall
Quality
Punctuality
Communication

This is a great service. Did exactly what you said you would do at such short notice, and over a weekend.
I will definitely use your service again for everything vehicle related, service, repairs, MOT'S. Top draw service.

Trevor
22nd August 2017
Saab 9-3 MOT with collection & delivery
Car Is Smoking Inspection
Full Service
Overall
Quality
Punctuality
Communication

I didn't get his name but he didn't know anything about Saabs, although he said he had a mate who did. Either way his verdict on a common turbo blue smoke problem was that "it might be piston rings" when in fact it is likely to be an oil seal. I paid £46 for this 'diagnosis' and clickmechanic will not refund it.

Clickmechanic suggested it was best to have a service before the MOT so that problems can be fixed beforehand. Unfortunately I fell for that and paid £116. It appears that a light bulb was changed.

The mechanic should have looked over the car prior to the MOT and then advise on whether a service is appropriate or perhaps the money should have gone on repairing MOT failure items.


The MOT failure was catastrophic so I was surprised to then receive a quote of just £750 to fix everything. This, plus the £250 taken off the card for the MOT, diagnosis and service (why change the oil on an engine with a "major oil leak"?

Good game.
Read more

Reply from Motatrust:

Punctuality? The vehicle was to be collected between 8 to 10 am.
. It was collected just after 9am...a service was carried out including oil filter air filter oil..battery test..fluid level top ups..and a pre mot inspection..with the faults written down on the service sheet which was put in the vehicle. If a customer requests a service and mot then I fully intend to do the requested work. Not fails were not catastrophic...two patches of welding required..droplink..shock absorber...and two tyres. On arrival I asked the customer if the vehicle was drivable to which he replied yes...to which I then risked 6 points on my licence due to the rear tyres being worn to the ply which could of blown out on me and possibly caused fatality.
..regarding the diagnosis...i shall wait patiently for an apology many thanks Read more

Graham
5th July 2017
Peugeot 107 Indicator switch replacement
Hazard warning lights switch replacement
Overall
Quality
Punctuality
Communication

Yes thank you

Connaire
10th April 2017
Citroen C2 Timing belt and Water pump replacement
Overall
Quality
Punctuality
Communication

Brilliant - all done on time to a high standard - no faults at all.

Reply from Motatrust:

Thanks connaire was a pleasure motatrust

Reka
29th March 2017
Citroen C3 Picasso Clutch replacement
Overall
Quality
Punctuality
Communication

Stan was great. Very helpful and I could totally trust him from the 1st minute. Really appreciate the help Clickmechanic and Stan from Mototrust gave me. Thank you

Reply from Motatrust:

Thanks reka glad we were of help motatrust

Ben
24th March 2017
Citroen C5 III Clutch replacement
Overall
Quality
Punctuality
Communication

competitive price for clutch certainly nearly half of what a main dealer would charge

Reply from Motatrust:

Hi ben, many thanks for your feedback it was a pleasure. MOTATRUST.