ClickMechanic Launches its Mechanic in Residence Programme and Expands Career Options for Car Mechanics

Today, ClickMechanic has revealed its Mechanic in Residence programme. With this announcement comes a newfound, alternative career path for car mechanics. It means those that no longer want to, or are unable to, work in the field, can still remain in the industry.

By applying to the Mechanic in Residence programme, car mechanics can now work directly for ClickMechanic from home. In this position, the mechanic will offer free phone consultations to ClickMechanic’s customers, using their skill set and experience to diagnose any problems with the vehicle in question. This means the mechanic will still interact with customers and use their expertise in car repair despite not being based in a workshop. In addition, this position opens up a helpline to ClickMechanic’s customers, offering easy-to-reach and knowledgeable mechanics which are there to help and advise. By talking the driver through the issues they are experiencing, the majority of faults can be detected or at the very least narrowed down, however, on the rare occasion that a diagnosis over the phone is not possible, the mechanic can also book in a direct inspection from an alternative, local professional.

This is strictly a diagnosis and support-based role, and does not relate to sales. It’s also important to note that this position comes with no revenue targets, meaning there is no incentive to book unnecessary work on the car. It is simply an opportunity for car mechanics to cut out the hard labour, should they choose, and work from home while still offering their expertise. This also makes it an ideal career path for any mechanic who would benefit from telecommuting, such as those who live in less populated areas or particularly for those who struggle with the heavy labour involved in the day-to-day activity.

Nigel Bennett, Head of the Mechanic in Residence programme, said: “The main aim of the MiR programme is to assist car owners with understanding the issues with their vehicles and how they can be resolved. By putting technical explanations across in a way that is easier to understand, we give straightforward advice in a non-sales way. We are looking to grow the MiR team by bringing in other mechanics who have strong vehicle repair experience coupled with good customer empathy and an ability to translate issues in a way that the owners understand.”

Andrew Jervis, Co-Founder of ClickMechanic, said:
“We’re so pleased to bring this programme to fruition. It brings more career opportunity and options to the car repair sector and gives those who are restricted the chance to continue doing what they love. It’s a big step forward for us in our goal of supporting all mechanics.”

ClickMechanic aims to hire one mechanic for this programme every month and all mechanics are welcome to apply via the ClickMechanic Careers Homepage.

2/3 of UK Drivers Have Never Attempted a Self-Repair on Their Car!

Fixing a Car

Our latest research has revealed that two thirds of UK drivers have never attempted a self-repair on their car. In fact, 64% of motorists in total have not tried their hand at car repairs. Of those which have, 12% have regretted at least one experience, whereas 23% are happy with their handiwork. As such, just looking at those who have attempted a repair, one third of the work is regretted with the driver wishing they had hired a mechanic instead. This apparent lack of confidence in car repairs emphasises the increasing demand for mechanics, and the low success rate of those which attempt a repair stresses the need to hire a professional, should the motorist feel uncertain of the process.

Comparing genders, women are much more likely to avoid repairing the car themselves; 82% admit to never dealing with a fault, as opposed to 48% of men. However, while a smaller percentage of women have attempted a repair, they are slightly more likely to be pleased with the results as the 5% which regret their actions makes up for a lower proportion of those which have made repairs (28%) compared to the 18% (35%) of men.

In terms of age, the older generation are less likely to try their hand at car repairs; 70% of those aged over 55 have avoided the task, compared to 63% of those aged between 35-54 and 58% of those aged 18-34. That being said, younger drivers are more than twice as likely to regret a repair when compared to their elders. Looking only at those who attempted a repair, the 24% which are aged between 18-34 and regret the work is much higher proportionally speaking (57%), than the 8% of the alternative age groups (equates to 22% for 35-54-year-olds and 27% for those over 55).

Birmingham

Location-wise, Birmingham has the highest percentage of regretful mechanics as, with 20%, 1 in 5 drivers regret a self-repair and wish they had hired a professional instead. In contrast, Liverpool drivers appear to be the most competent when it comes to repairs as 41% of all motorists have attempted a repair with pleasing results. Looking at the capital, the survey results are fairly reflective of the overall total; only a third of drivers have tried their hand at repairs with 15% of all motorists (or 44% in terms of those which have only made repairs) regretting the outcome on at least one occasion.

Andrew Jervis, Co-Founder of ClickMechanic, said: “Due to the complexity of modern car design, more and more motorists are less confident when it comes to the mechanics. While one third of UK motorists have attempted a repair, a third of those admit to regretting the results, which emphasises the advanced skill set and knowledge now needed – even for everyday jobs. Car mechanics can still be learned, yet the engineering is not as simple as it used to be; if you feel unsure of a repair, use ClickMechanic to find a professional for you rather than facing a more expensive bill down the line.”