EV and PHEV: Repairs and Servicing Explained

Electric VehicleTaken the plunge with an electric car yet? Or still thinking about an EV for your next choice of wheels? Either way, car owners are left with questions about what happens with repairs and servicing after the purchase. The good news is, with fewer moving parts, there’s probably less that can go wrong with an electric car.

We answer some important questions you may have about Battery Electric Vehicles (EV) and Plug-In Hybrid Electric Vehicles (PHEV) repairs and servicing:

  • What happens to the electric battery warranty? 

    When you purchase an EV (Electric Vehicle) or PHEV (Plug-In Hybrid Vehicle) there will be a separate warranty for the vehicle’s battery and electric motor components. This warranty is often longer than the warranty on the rest of the vehicle mainly to minimise the concerns of potential owners. Each manufacturer will also state what percentage of battery storage is considered acceptable after a certain period of time.

  • Can I get servicing done for parts other than the vehicle’s electric motor(s) and battery?

    The EU block exemption rule, retained in UK law, allows owners to have their vehicle’s servicing done outside the manufacturer’s dealer network. In the case of PHEVs it means that you can have the petrol or diesel engine serviced, brake pads and discs etc replaced without it affecting the vehicle’s warranty and more importantly, the vehicle electric motor(s) and battery warranty.

  • Who can I use to provide routine servicing and maintenance on my EV/ PHEV?

    Providing the vehicle’s high voltage system doesn’t require powering down, it is the same as any non-EV/ PHEV vehicle. As long as they are VAT registered, use OEM parts (Original Equipment Manufacturer) or OEM equivalent quality parts you are free to use any service you wish. It is recommended that you keep all details of the work and any part numbers that were used to avoid problems with warranty claims – which is a standard recommendation for non-EV/ PHEV vehicles as well.

  • What servicing can I get done on my EV/ PHEV?

    Any servicing required of the petrol or diesel engine* (PHEV only), brake pads and discs, tyres, exhaust and items such as bulbs and windscreen wipers.

    *The EV system will still require any maintenance checks done by the dealership according to their schedule.

  • And what work can I NOT get done on my EV/ PHEV?

    For anything that requires the high voltage system to be powered down and routine checks and maintenance of that system. We would recommend that you check the details of the terms and conditions of your vehicle’s electric battery warranty to see further details on this.

At ClickMechanic, we can help with repairs and servicing for your EV/ PHEV with a 1-year warranty on parts and repairs. Head over to our website, tell us about your car and a vetted mechanic can carry out a repair or service at your choice of time and date.

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