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Andy Sutherden
Satisfied customer
It's just great value for money
- How was your experience with ClickMechanic?
Super easy and stress-free! I've used ClickMechanic a couple of times now and from start to end, it was characterised by efficiency and great customer service.
- What are 3 things that stand out about ClickMechanic?
The 3 reasons why I chose ClickMechanic would be trust, good value and convenience.
Trust - when your car needs repairing and you're not particularly competent in the mechanics of a vehicle yourself, you want to be able to trust the people working on your car.
Good value - it's not enough to have trustworthy people working on the car, you also need good value for your money.
Convenience - the option of having your car collected and delivered was a winning point for me. It didn't disturb my working day as I could choose a preferred time and date.
- Would you use ClickMechanic again?
Definitely! I would recommend them - it's great value for the services ClickMechanic offers and they're remarkably efficient at sorting out my car problems!
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Noora Rashti
Satisfied customer
Thanks to ClickMechanic, car repairs are now a breeze
- How was your experience with ClickMechanic?
I first found out about ClickMechanic when shopping around to get quotes for my annual car service. I'm so glad I stumbled upon the website - it was so much easier than anything else I had used before!
Right from entering my car details and getting a fixed price for the service to the mechanic coming and fixing my car right on my driveway, the whole experience was very seamless. I really liked that I was given a fixed price so I don't ever run into a situation where I have no idea what I'm paying for.
- How was ClickMechanic different from conventional garages?
I'm a mum with three children and convenience is a huge deal for me. The previous garages I used did a decent job but didn't provide the services and flexibility that ClickMechanic provides - such as the collection & delivery service.
Additionally, the fact that most services can be done right on my driveway by trustworthy mechanics and the ability to pick a specific time slot to ensure it's between school runs, makes my life a lot easier!
- Would you use ClickMechanic again?
I've used ClickMechanic on both our family cars on several occasions and will definitely continue to use them for our car repair needs. I do recommend it to my friends, especially to other mums I know.
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Simon Rebbitt
Satisfied customer
It just seems to be the best option out there
- Why did you choose ClickMechanic?
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The first time I used ClickMechanic, I needed my car's engine starter fixed. I couldn't get the car to a garage – I couldn't get it started! – but ClickMechanic could come to me and sort it out.
I was especially reassured by the questions on the website; it gave me an idea of how much it would cost – which was far less than the last time I'd been to a garage!
- How was your experience with ClickMechanic?
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The main feeling was relief – both that my car was in safe hands, and that it could get fixed in my staff car park! I was so pleased that, with the absolute minimum of effort and cost on my part, my car was fixed.
- Would you use ClickMechanic again?
Absolutely – and I have!
The website is comprehensive and simple to use, the support staff are on hand to help, and the work gets done quickly and at a very competitive price.
It just seems to be the best option out there. It's gotten me out of a bad situation on more than one occasion, and I recommend it to all my friends and colleagues. Thanks ClickMechanic!
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Barbara Mansour
Satisfied customer
I've already recommended ClickMechanic to my friends
- Why did you choose ClickMechanic?
Most dealers want stupid, stupid money to fix a car that isn't brand new. Where I live, you'd usually have to drive for miles to find a reasonably priced mechanic. And then find your way back again when it's time to collect your car – somehow!
ClickMechanic was ideal; the mechanic could come to us, so I didn't have to travel to the ends of the earth, and it was well-priced.
- How did you find ClickMechanic?
Fantastic. If only it had been around before I retired!
It used to take me half a day to get the car repaired. And sometimes, I'd have to ask the garage to keep it for longer. With ClickMechanic, the car can stay parked wherever it is and, because the mechanic will tell you what time he's coming, you don't need to sit around waiting for him.
- Would you book with ClickMechanic again?
Absolutely – it's the first place I'll go when I need work done on my vehicle.
I've already recommended ClickMechanic to my friends, too – it's good and competitively priced.
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Andrew Campbell
Satisfied customer
It was a problem-free experience
- How was your experience with ClickMechanic?
Convenient! ClickMechanic allowed me to make an appointment online and have a mechanic come to me. I didn't have to take the car anywhere, the mechanic literally did the work outside my front door.
It was a problem-free experience. The mechanic did the job well, and did it in the time I was expecting – that, for me, is the sign of a really good service. What more can you ask?
- How was ClickMechanic different from conventional garages?
You might book your car into a conventional garage to have something small done that shouldn't take more than around half an hour, and not see your car again all day – or longer!
That's something that doesn't happen with the mobile service; your car is only out of operation when the mechanic is working on it.
- What surprised you about ClickMechanic?
I'm amazed at what the mechanic could do by the roadside. I wasn't expecting him to be able to do so much without having the car up on stands!
Otherwise, the service did exactly what it said on the can, so to speak. The prices were set out ahead, so I knew exactly how much I could expect to be charged, and the mechanic turned up, did the job, and left. Perfect!
Simply put, I have now used ClickMechanic twice and I will certainly use ClickMechanic again. It's a good service, and I don't think enough people know about it.
Average Rating
From 206219 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Jason provided a superb service. He not only conducted the work I needed but also proactively identified and communicated other observations and sent me photos. Would highly recommend.
Water pump replacement
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Yes im happy he made things clear to me and more easy,the way he explained to me
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I have clicked one star for quality because your site would not let me bypass it but we could not determine the quality of his work for the following reason. The mechanic contacted the Seller of the car to arrange an appointment to inspect the car, but the Seller never turned up. The mechanic was freiendly has been very good in keeping in touch with us and gave us some good advice about steering clear of this Trader. However, we were shocked to be charged the full amount despite the fact that he was unable to look at the car at all! We think it is appropriate to charge a fee to cover the mechanics time in travelling to the garage and home again, but the charge was supposed to be for a 1-2 hour examination of the car and he was not able to do that. We are very unhappy about this. It has cost us £145 and he was not able to inspect the car.
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Barry was very efficient and executed the job on the button. I am very please
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Extremely friendly, very informative and communicated amazing along the way.
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Absolute rubbish. Paid £230. On Saturday only to have exactly the same fault by Monday morning. I'd driven approx 10 miles...£230 to drive 10 miles...! Emailed and was basically fobbed off being told the mechanic had done his job..! So that Friday i had another company come and look at the van. Here's his report. (Somehow the other mechanic had missed) Customer is happy to proceed with the recommended repairs and installation is scheduled to take place within the next few days. # Overall Conclusion The investigation confirmed that the DPF fault was not solely caused by the condition of the filter itself, but by a failure within the vehicle’s Eolys additive system. The empty additive tank and failed pump meant the vehicle was unable to correctly manage soot levels or carry out effective regenerations. As a result, the DPF would continue to block regardless of cleaning performed. Based on the faults identified during inspection, the emissions system had not been fully diagnosed prior to the previous DPF cleaning being carried out. A full inspection of the complete emissions and additive system should have identified the failed additive system components at that stage. Without repairing the underlying Eolys system fault, any DPF cleaning carried out would only provide temporary or limited improvement before the warning light and regeneration faults returned. Kind regards, Adam | DPF-UK
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Tari was superb throughout. Was very helpful with providing me with additional information and was punctual. communicated brilliantly.
Full Service
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This is the second time Andrew has assisted me and he was punctual and polite and very helpful. I wouldn't hesitate to recommend him.
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Victor and friend came early did the job professional and fast thank you.
Brake pads replacement - front (all)
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Tristan did a fantastic job changing the timing belt on my car. I’m super happy — the car drives great, he arrived on time, did everything exactly as arranged, and charged a very reasonable price.
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Absolutely. Akeil was incredibly polite, professional, and put me at ease right away, which was great since it was my first time using the service. He was very knowledgeable and handled the vehicle collection smoothly. I am completely happy with the MOT and service carried out; the car runs great and everything was completed perfectly on time.
MOT with collection & delivery
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John was excellent - expert, helpful, made everything easy, even offered to come earlier than the booking if I wanted. Front brake pads and discs changed and car tested within 45 minutes. Highly recommended.
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Kagan was actually a few minutes esrly , which was great - not having to wait around for trades is refreshing. Very knowledgeable and gave me good advice about my car. This is the second time I’ve used click mechanic and it’s been a fabulous experience both times. Highly recommend using this service.
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Was really nice and good communicaton. washappy with my work picked up my car and delivered it on time
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He took his time to properly diagnose and make sure what the problem is. Highly recommended
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I didn't meet with the mechanic, Anthony came to take my car, he was friendly and helpful. But I think they did well, easier to drive my car.
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Changing the bulb
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5 stars for Dan! ⭐⭐⭐⭐⭐ very knowledgeable, polite , punctual and did a superb job. He talked me through what he was going to do and explained that after the work was carried out, he would need my key to test drive me car.
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Jason was great. Friendly, chatty and explained everything in detail. Happy with my service. He was knowledgeable and answered the questions I asked clearly. Thank you
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He was very nice and friendly, but I'm not particularly happy as I was charged the full amount of £280 for a failed DPF (hence the lower mark.on quality).
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Damien was on time, polite, friendly and professional, great job done quickky and efficiently with no hassle for myself. I highly recommend him and Click Mechanic thankyou.