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From 174155 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Igor was great, gave me a full report tha ti could then act on pre to arranging MOT.
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Kami was excellent and very efficient very pleased identified the problem and fixed it
Battery replacement
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Totally satisfied. Quick, seemed very expert, helpful and positive. Thank you!
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Gareth was very good on time , and efficient. Good at his job . Very pleasant definitely have Gareth again . A big thank you
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I’ve had a number of CM jobs completed on two of my cars this year, this review relates to a major service, MOT and air con re-gas on a 21 plated Hyundai Kona Hybrid. The mechanic and garage allocated was Nick from Modern and Classic Garage Services. Nick attended promptly and at the agreed time. Whilst the car was on site being worked on, I received a full online inspection report with video footage provided and a phone call from Nick to confirm the findings. The system and service from this garage was of high quality and on par with high end dealerships. All work completed to my complete satisfaction, the car was returned having been cleaned - which in my book is a nice touch. Excellent service and I would highly recommend this garage in its own right.
MOT with collection & delivery
Ac regassing
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Matthew was brilliant and obviously very knowledgable. Went the extra mile in finding the root of the problem.
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Good. On time. quickly done. [why do i have to write so much detail before i can submit a review?]
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Extremely unhappy with the service, the garage picked for my by click mechanic, the punctuality of the garage, everything. communicating with them has been like getting blood from a stone. My car went in for a starter motor repair. 1 new battery, 1 new starter motor, 2 bcm's and a whole steering rack later, AND THEY GAVE IT BACK TO ME AFTER 3 WEEKS AND ITS MAKING A BRAND NEW NOISE THAT IT DIDNT GO IN WITH that sounds scary to drive it. Currently writing this after bringing it back to the garage the next day after collecting it so they can fix the brand new problem they have created. They don't open until half past 10 which is why I have time to write this now. The guy working on my car, when it came time to pay and collect my car, because I showed dissatisfaction he tried to scare/threaten me by saying he could have given me a bill for 3000 pounds and had the car ready in 1-2 days. Clearly this is bs as he can't reply within 1-2 days on WhatsApp let alone sort a car issue as big as this one. The state of the garage is in disarray, an ocd person's worst nightmare, papers piled on parts piled on tools piled on the floor. Absolutely abysmal service, would recommend to my worst enemy as its hell to deal with. avoid at all costs. Also they were masquerading as a garage with better reviews, I looked up leicester tyres and testing centre, they have 2.3 stars with 6 reviews. All signs posted around the site and the address he gave me on the phone was for a different company listed on Google as car repairs team. They are still doing business though as leicester tyres and testing centre and I know this because that's where it said my car was being taken when it got collected by the tow. Extremely shady business practices all round, poor communication, even poorer respect for my car, there's fuses and screws in my passenger footwell, marks all over the outside and inside of the car, they left the seats down in the back and left my old battery on top of the seats that were down. Avoid at all costs. Edit: writing this edit after dealing with them again for the new noise, they ended up scamming me out of 1830 pounds all together and the car still has a noise that sounds like grinding/whirring, will need to get a second opinion as now I don't feel safe driving my own car.
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Neil turned up promptly and did a great job servicing my car. He communicated well on what he'd found.
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Jose was brilliant fitting my water pump and great communication and service
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Fantastic work done out on the car. Worked right through the rain to get the job done and was right on time and quick and professional. Just couldn’t get in touch with mechanic on the phone. Which in the end didn’t matter as he was on time like he said he was going to be
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Good service and communication. I paid c. £320 for an oil change and replacement pump for the windscreen washer which was cheaper than other quotes, plus it removed the hassle of going to a garage. Would recommend.
Washer System Inspection
Windscreen washer pump replacement
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Darren was great. Phoned ahead to say when he was coming; went back for a new battery without complaint, despite having been assured by the suppliers that they had given him the correct one! Completed the job, tested and demonstrated what he had done, and left the car in pristine condition. Cannot fault him in any way. Very very happy - thank you Darren
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Great mechanic, quick diagnosis and friendly! Arrived on time and explained the issue and helpfully.
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Mohammed was polite and got on with the task rapidly. My van started ok, after fitting a new starter motor. However, when I came to use it, to travel home, the battery warning light was on and stayed on, while driving. I sent Mohammed a message when I got home but received no acknowledgement or reply. Next day, I called his number and left a voicemail, asking how this will be fixed, no reply. Someone else checked problem for me on the 21 June and found the alternator connect wire, had been left off the starter motor, by Mohammed, hence not charging! This cost me £50 to rectify.
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Jose was friendly and gave us advice. I would certainly recommend him as a trust worthy and good person.
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Lee was great!! Honest and friendly. Communication and time keeping was great. No issues. Would recommend to anyone needing a mechanic.
Full Service
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Had my front discs and brakes done. Ali turned up promptly and carried out the job to a high standard. No problems whatsoever.
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This was my first time using Clickmechanic. Pleased that Igor advised me in advance that his mechanic was running late, since he was waiting for the part to arrive and had to collect a tool. Once he began the job it was done well and completed the job in 2 hours - replacing the drive belt and wet timing belt while on my driveway. The mechanic spoke very little english, so any communication was done on the phone with Igor. The issue with this was that although the mechanic also idenitified an issue with the clutch he did not communicate this clearly and I was told that the car was good to run. Unfortunately, the next morning, after driving about half a mile - the clutch failed on the way into work and I had to have a tow to a garage. So ended up having to leave my car in a garage in any case, which is what I was trying to avoid by using Clickmechanic. Igor was helpful, as he tried to price up the clutch replacement and find a garage where he could get the work done, but ultimately I went with somewhere local. Understandably, the clutch would have been a separate job, but either out of bad luck or poor communication, I ended up with this additional hassel, that I felt could have been avoided if I had received better post-repair advice regarding the clutch issue.
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James was very helpful and knowledgeable and checked out fault though-rely